All 2025 Conference Sessions

Gartner CIO Leadership Forum 2025 dove deep into key topics for CIOs around AI, the business value of IT and more.

Session Take-Aways

Dive into some of the key take-aways you may have missed from Gartner CIO Leadership Forum 2025.

Gartner Opening Keynote: Build an AI-Ready Enterprise Workforce to Amplify Your Business Impact

Speaker:

  • Graham Waller, Distinguished VP Analyst

Key take-aways

  • Realize value from your AI investments by building a case and coalition around the need for an AI-ready workforce.
  • Connect learning and earning to pinpoint where AI literacy is most needed.
  • Embed literacy skills development in the flow of delivering value guided by the AI-era learning manifesto.

 

Navigating the Evolving Role of the CIO

Speaker:

  • Christie Struckman, VP Analyst

Key take-aways

  • Identify your primary role as CIO within your organization.
  • Pioneer: Enable innovation for business and functional IT.
  • Diplomat: Coach and remove barriers within your organization.
  • Connoisseur: Guide and direct your eneterprise on best-fit technology solutions.

Leading Up: CIO Strategies for Impactful One-on-One Conversations With Your Boss

Speaker:

  • Madelin Santana, Senior Director Analyst

Key takeaways

  • Schedule regular, structured one-on-ones and tune in to the right frequency for relationship building.
  • Ask better questions by approaching each meeting with a clear, value-driven agenda.
  • Prepare with purpose by continuously aligning your contributions with your boss top priorities.

 

Gartner Closing Keynote: What Comes After Digital Business?

Speaker:

  • David Furlonger, Distinguished VP Analyst

Key takeaways

  • Create a three-year roadmap that identifies key operational processes to be reengineered to function autonomously.
  • Identify touchpoints where machines are most likely to interact, and assess if you can support those interactions.
  • Assess the use and scale of embedding AI into products or citizen services.

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Look back at 2025 Conference Sessions
Conference sessions were presented across two days at Gartner CIO Leadership Forum 2025. While we work to develop this year’s agenda, filter to see sessions that align with your role and interests.

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Tuesday, 06 May, 2025

01:45 PM - 02:15 PM AEST

Executive Story: From Vision to Reality: National University of Singapore's AI Journey

Shui-Min Tan, Chief Information Technology Officer, National University of Singapore
Mat Myers, VP, Executive Partner, Gartner
Join us for an engaging on-stage interview with Shui-Min Tan, the CIO of the National University of Singapore (NUS), as she shares the story of their unique approach to enterprise-wide Generative AI implementation and workforce adoption. Shui-Min made a deliberate decision to move ahead of the curve with Generative AI, commencing prototypes from early 2023 and establishing a dedicated AI team from the outset. They also deviated from the norm with their technology deployment approach - rather than locking themselves into a single vendor AI tool, they developed their own enterprise AI platform that aggregates multiple vendor offerings and lets their workforce choose the one that best suits their needs from a simple drop-down menu.
In this session, Shui-Min will discuss why they decided to prioritize speed to market, why they chose to take a different approach and develop their own AI platform and how they have managed to empower their workforce by building AI self-service tools that allow staff to easily create their own AI applications such as customized chatbots. Other discussion topics will include their approach for optimizing user experience, the AI team roles and delivery model, the various use cases and benefits, and the lessons learned along the way.
This session promises to deliver actionable insights and inspiration to fellow CIOs eager to harness the transformative power of AI in their own organizations. Don't miss this opportunity to learn from a leader at the forefront of AI innovation.
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“Great sessions on effective CIO storytelling to influence the C-suite.”

Anne Milkovich
CIO, NSHE

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