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Neha Kumar
Sr Director, Advisory
Gartner
Speaker Topics
- Operating Models
Speaker Bio
I am a Senior Director in Gartner's CIO and AI Leaders research group. I advise tech leaders globally on how to demonstrate business value from their digital transformation and AI initiatives.
Many of the topics that I provide guidance on include the IT operating model, product management, leadership effectiveness of CIO and their team, culture change and IT talent strategy. I also help clients develop and present their IT or AI strategy to the board and effectively demonstrate its business value.
I really enjoy facilitating leadership discussions and presenting keynotes as well as other executive sessions at our conferences and Symposium events.
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Many of the topics that I provide guidance on include the IT operating model, product management, leadership effectiveness of CIO and their team, culture change and IT talent strategy. I also help clients develop and present their IT or AI strategy to the board and effectively demonstrate its business value.
I really enjoy facilitating leadership discussions and presenting keynotes as well as other executive sessions at our conferences and Symposium events.
Sessions
Tuesday, 05 May, 2026 11:45 AM - 12:15 PM AEST
How AI Changes the IT Operating Model to Drive Success
Neha Kumar,
Sr Director, Advisory, Gartner
By rethinking the IT operating model through the lens of AI, CIOs can move beyond tactical cost reductions to unlock strategic value. This session will show how leading organizations leverage AI to drive step changes in IT operational agility, efficiency, proficiency and performance.
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Wednesday, 06 May, 2026 10:15 AM - 10:45 AM AEST
How to Create a Resilient and Flexible IT Strategy
Neha Kumar,
Sr Director, Advisory, Gartner
In a complex and uncertain world, IT strategy must be resilient and flexible to cope with disruption. It will also need to be reviewed and adjusted regularly to ensure alignment with changing business priorities. This session will explain how CIOs can work with stakeholders to create and evolve an IT strategy that is aligned with business goals.
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