Attendee contacts the Conferences team at Japan.Conferences@gartner.com and provides the following:
1. Subject Line: Request of "Certificates of Attendance"
2. Conference attended, region and dates
3. Full Name and email address used to register
A Conferences team member verifies conference and session attendance. Then, a Conferences team member verifies the number of content hours that are eligible for CPE. An email confirmation is sent back to the attendee with a certificate of attendance
Attendee submits required documents to ISACA. They should retain the documentation for three years.