All 2025 Conference Sessions

Gartner IT Symposium/Xpo™ 2025 conference dives deep into key topics for CIOs around AI, cybersecurity, executive leadership and more to help you address your organization’s mission-critical challenges.

2025 conference theme

Agents of Change: Leading Through Intelligence

In today’s uncertain and volatile world, the choices CIOs and technology leaders need to make are crucial. Now is the moment to harness AI and make the strategic decisions that ensure success of your digital transformation.​

As the lead change agent, you need: ​
Adaptive leadership. Navigating fast changing, complex challenges with clarity and purpose.​
Smart technology decisions. AI-ready data, cybersecurity, cloud sovereignty, cost optimization and more.​
Innovation and resilience. Creating a culture ready to embrace change.​
Actionable insights. Gaining practical and prioritized strategies that create value.​
Future-ready workforce. Preparing your organization for a very different tomorrow.​

Join us at Gartner IT Symposium/Xpo™ 2025 to make the critical choices that unlock the greatest potential of change for you, your organization and our society.

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Tuesday, 28 October, 2025

12:00 PM - 12:30 PM JST

[Luncheon] CCH Tagetik: Enterprise Data Platform for Next-Generation Management

Miho Akiba, SENIOR PRESALES MANAGER, Tagetik Japan K.K.
As businesses expand and face growing pressure for carbon neutrality, management is becoming more complex. To drive sustainable growth and value, companies must rebuild their decision-making foundations.

This session highlights CCH Tagetik, a trusted solution used by top Japanese companies like Toyota, Honda, Ricoh, and Otsuka. It unifies financial and non-financial data to boost decision speed and accuracy.

Learn how CIOs can support the business through IT and become strategic partners in a complex environment.
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12:00 PM - 12:30 PM JST

[Luncheon] Splunk Services: Data-Driven Resilience - IT Creates Growth and Trust

Motomichi Mori, Japan Chief Technology Officer, Splunk Services Japan
As digital transformation accelerates, businesses increasingly depend on IT systems while facing rapidly changing market dynamics. Today, resilience means more than just minimizing risks from outages or cyber incidents (“defensive resilience”) — it also requires the agility to enhance customer experience and development speed (“offensive resilience”). This session proposes a new strategic vision: Data-Driven Resilience, where IT and security are redefined as core business enablers through actionable visibility and informed decision-making. ... Show More Show Less

12:00 PM - 12:30 PM JST

[Luncheon] Sovablu: Information coming soon

Taiki Fukunaga, Director of IS, Syngenta Japan K.K.
Natarajan Subramania, Co-Founder & Representative Director, Sovablu KK
For organizations in a stable phase, accelerating transformation requires a new perspective.
The key is “component-based thinking” — breaking down and reconstructing business processes, tools,
and technologies at the right level of granularity.
By evaluating each component and aligning priorities and timelines, transformation shifts from a one-time event to a continuous, sustainable process.
This session shares practical mindsets and methods for navigating complex challenges and steadily realizing new possibilities, with examples from large enterprises adopting this as a core management model.
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02:15 PM - 03:45 PM JST

CIO Circle Workshop: Creating a Digital Workplace Strategic Roadmap to 2028

Toshiki Yabuuchi, Executive Partner, Gartner
Takenori Namai, VP, Team Manager, Gartner
With the rise of hybrid work, digital workplaces have become an important business strategy initiative. As interest in GenAI grows, we're entering the era of Everyday AI, where GenAI is commonly used in digital workplaces. Companies should focus on technology, organizations, and systems and human resource development to build a digital workplace that will serve as the foundation for attractive and flexible work styles by 2028. Join this session to create a strategic roadmap and discuss. ... Show More Show Less

02:15 PM - 03:45 PM JST

CIO Circle Workshop: How to Transform Yourself as a CIO in 2025

Yoshifumi Ozawa, Sr Executive Partner, Gartner
Iwane Kato, Sr Executive Partner, Gartner
For CIOs aspiring to reach greater heights, we offer an opportunity to reflect on and refine your personal brand — one that is shaped even when you're not in the room. First, we will identify your current brand based on the behaviors and comments of those around you. Then, through a series of exercises, we will explore ways to enhance your perception and strengthen your leadership presence. ... Show More Show Less

03:00 PM - 03:30 PM JST

FLYWHEEL: Data-Driven AI — Why Some Enterprises Succeed, Others Fail

Naoto Yokoyama, Chief Executive Officer, FLYWHEEL, inc.
AI is no longer just a tool—it is reshaping corporate strategy and business creation. Yet many companies remain stuck at the PoC stage, failing to achieve meaningful results.

The challenge
is less about technology and more about building an "AI-Ready" organization.

This session will share global case studies, practical lessons, and strategies to help enterprises successfully integrate AI into their business and overcome common pitfalls.
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04:15 PM - 04:45 PM JST

The New-to-Role CIO Value Proposition — From Managing an IT Budget to Leading Technology Investments

Galliopi Demetriou, VP Analyst, Gartner
Expected to manage the entire IT budget for the first time, new-to-role CIOs can feel overwhelmed and underprepared. Learn how to tackle financial management and use it strategically to unlock C-suite relationships, and create the connective tissue between IT, technology and enterprise value realization. ... Show More Show Less

05:00 PM - 05:30 PM JST

Pendo.io: AI Era Transformation - Shaping UX & Data-Driven Decisions

Kazunari Hanao, Country Manager, Pendo.io Japan
As the workforce declines and productivity demands rise, technologies like generative AI and digital workers (AI agents) are becoming more practical. In times of uncertainty, “knowledge” and “data” are key to driving organizational change.

This session will show how Pendo’s AI and analytics help improve software experiences and support data-driven decisions. From usage insights to product improvements and measuring AI agent performance, we’ll share practical steps for becoming an AI-ready organization. A real-world case study is also in the works.
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05:00 PM - 05:30 PM JST

Menlo Security: Securing the Modern Workspace - Evolving Beyond Legacy Approaches

Amir Ben-Efraim, CEO, Menlo Security, Inc.
The modern workspace is increasingly reliant on cloud-based applications, browser-first access, and AI integration, and faces significant security challenges that outpace the capabilities of traditional tools. Legacy solutions, including VPNs and even early ZTNA implementations are proving vulnerable to sophisticated attacks leading to data breaches and operational disruptions. This session will critically examine these gaps – network, identity, endpoint, and cloud security – and demonstrate how a fundamental shift in security focus towards the browser is required. ... Show More Show Less

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“The session was exactly what I was expecting, and I think I was able to gain knowledge in a comprehensive and systematic way.”

Yoshio Watanabe
Division General Manager, Group IT Division
Persol Holdings Co., Ltd.

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