In today’s uncertain and volatile world, the choices CIOs and technology leaders need to make are crucial. Now is the moment to harness AI and make the strategic decisions that ensure success of your digital transformation.
As the lead change agent, you need:
● Adaptive leadership. Navigating fast changing, complex challenges with clarity and purpose.
● Smart technology decisions. AI-ready data, cybersecurity, cloud sovereignty, cost optimization and more.
● Innovation and resilience. Creating a culture ready to embrace change.
● Actionable insights. Gaining practical and prioritized strategies that create value.
● Future-ready workforce. Preparing your organization for a very different tomorrow.
Join us at Gartner IT Symposium/Xpo™ 2025 to make the critical choices that unlock the greatest potential of change for you, your organization and our society.
All 2025 Conference Sessions
Gartner IT Symposium/Xpo™ 2025 conference dives deep into key topics for CIOs around AI, cybersecurity, executive leadership and more to help you address your organization’s mission-critical challenges.
2025 conference theme
Agents of Change: Leading Through Intelligence
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There are hundreds of sessions happening each day. Filter to see sessions that align with your role and interests. After registering for the conference, craft your agenda and book priority sessions — all through Conference Navigator.
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Tuesday, 28 October, 2025
10:00 AM - 10:45 AM JST
Gartner Opening Keynote: Walking The Golden Path to Value
Yoshi Matsumoto,
Distinguished VP, Advisory, Gartner
Andy Rowsell-Jones,
Distinguished VP Analyst, Gartner
AI isn't everything, but it's touching everything. To achieve the next level of value, you must navigate the blinding hype surrounding AI readiness and the lagging progress of human readiness. Join Gartner’s Opening Keynote to discover how CIOs, AI leaders and IT leaders can chart their own "golden path" – navigating vendor choices, reimagining the workforce and redefining organizational identities – to be agents of change.
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12:00 PM - 12:30 PM JST
[Luncheon] KARAKURI: Transforming Enterprise AI—Local LLMs for Data-Sovereign Dev
Shimon Oda,
CEO, KARAKURI
With the emergence of locally deployable LLMs, enterprise AI strategies are at a turning point. This session explores practical approaches to in-house AI development that leverage legacy systems without APIs and tacit organizational knowledge while keeping proprietary data on-premises. Rather than replicating Western models, we present a phased implementation that respects Japanese corporate culture, avoiding departmental silos to achieve enterprise-wide optimization. We'll share real-world examples of practical solutions for breaking free from cloud dependency and securing data sovereignty.
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12:00 PM - 12:30 PM JST
[Luncheon] UCHIDA YOKO: Driving Business Agility with Enterprise Data and AI Agents
Ryoi Yamaguchi,
General Manager, UCHIDA YOKO CO., LTD.
As AI agents draw growing attention, success depends on platforms that can quickly and accurately utilize existing enterprise data. Beyond model sophistication, data quality, flexibility, lifecycle management, and security are crucial. This seminar introduces Uchida Yoko’s “Mμgen” platform, showing how its integration with AI agents can transform business processes and support agile responses to change.
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12:40 PM - 01:00 PM JST
Magic Quadrant for Data Science and Machine Learning Platforms
Takahiro Noda,
Director Analyst, Gartner
Today’s data science and machine learning platforms provide integrated code-based and low-code tools for collaboration among data science, business and IT teams. Supporting the full data science life cycle and a broad range of AI techniques, these platforms help data and analytics leaders accelerate enterprise AI initiatives. This session guides leaders in making informed platform choices.
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01:30 PM - 02:00 PM JST
Google Cloud: Offensive/Defensive DX, Next-Gen Security & Governance
Yoshiki Sato,
Head of Customer Engineering, Google Workspace and Gemini, Google Asia Pacific
Generative AI holds immense potential to transform businesses, but it also underscores the growing importance of building robust security and governance frameworks.
This session will delve into key approaches to strengthen both the "offensive" strategies that maximize AI's benefits and the "defensive" strategies that protect businesses from emerging risks.
We will support executives in building a balanced, integrated strategy to ensure sustainable growth and enhanced corporate value in the AI era. ... Show More Show Less
This session will delve into key approaches to strengthen both the "offensive" strategies that maximize AI's benefits and the "defensive" strategies that protect businesses from emerging risks.
We will support executives in building a balanced, integrated strategy to ensure sustainable growth and enhanced corporate value in the AI era. ... Show More Show Less
01:30 PM - 02:00 PM JST
WalkMe: Redesigning the Human Interface for Business Transformation in the Age of AI
Dai Ryoha,
Director of Field CTO division, WalkMe
With the widespread adoption of generative AI, the value of enterprise systems is being redefined. However, many organizations still face a more fundamental challenge: “Before even thinking about how to use AI, we’re struggling to fully utilize our existing systems.”
We will explore the importance of human-centered work experiences in a future where AI becomes a natural part of business operations.
We will introduce WalkMe’s approach to redesigning the enterprise interface through the synergy of AI and DAP. ... Show More Show Less
We will explore the importance of human-centered work experiences in a future where AI becomes a natural part of business operations.
We will introduce WalkMe’s approach to redesigning the enterprise interface through the synergy of AI and DAP. ... Show More Show Less
01:30 PM - 02:00 PM JST
DevRev: Integrated AI Agents: Moving Beyond Summarization to Automation
Dheeraj Pandey,
Founder and CEO, DevRev, Inc.
Every leader knows that AI matters, but we're all still learning exactly how. Siloed business data has been the main obstacle - but no more. Learn how DevRev solves this problem, unifying existing structured data like tickets, backlogs, and CRMs with unstructured data like emails, chats, and documents into an AI-native Knowledge Graph, powering integrated AI agents that create, read, update, and delete, not simply summarize. The result? Happier customers, empowered employees, and finally, ROI from AI.
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01:30 PM - 02:00 PM JST
Ricoh: Work More Freely, More Creatively — How Leaders Connect AI & DX to Results
Takahiro Irisa,
SENIOR CORPORATE OFFICER, RICOH COMPANY, LTD
Are your AI and DX initiatives generating data but not results? Many companies face this. This session, drawing on Ricoh's experience with 1.4M+ companies and our own AI/DX journey, explores how leaders can empower individuals to focus on core work, driving revenue and engagement. Discover how to transform work in an AI-driven world by integrating diverse data, making it more creative and valuable. We'll share practical insights for leaders aiming to transform their organizations and cultures for tangible outcomes, blending technology with on-the-ground knowledge.
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02:15 PM - 02:45 PM JST
Geopolitical Impact on Software and Cloud Contract Negotiation
Tsuyoshi Ebina,
VP Analyst, Gartner
Global uncertainty is at historic highs as geopolitical tensions reshape trading alliances, impacting access to AI, restricting data usage and increasing pricing. In this session we explore the evolving geopolitical risk factors by reviewing the trends in international regulations the trading factors and restrictive practices, then recommend controls and strategies you can implement through a geopolitically aware software and SaaS negotiation strategy.
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