In today’s uncertain and volatile world, the choices CIOs and technology leaders need to make are crucial. Now is the moment to harness AI and make the strategic decisions that ensure success of your digital transformation.
As the lead change agent, you need:
● Adaptive leadership. Navigating fast changing, complex challenges with clarity and purpose.
● Smart technology decisions. AI-ready data, cybersecurity, cloud sovereignty, cost optimization and more.
● Innovation and resilience. Creating a culture ready to embrace change.
● Actionable insights. Gaining practical and prioritized strategies that create value.
● Future-ready workforce. Preparing your organization for a very different tomorrow.
Join us at Gartner IT Symposium/Xpo™ 2025 to make the critical choices that unlock the greatest potential of change for you, your organization and our society.
All 2025 Conference Sessions
Gartner IT Symposium/Xpo™ 2025 conference dives deep into key topics for CIOs around AI, cybersecurity, executive leadership and more to help you address your organization’s mission-critical challenges.
2025 conference theme
Agents of Change: Leading Through Intelligence
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There are hundreds of sessions happening each day. Filter to see sessions that align with your role and interests. After registering for the conference, craft your agenda and book priority sessions — all through Conference Navigator.
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Tuesday, 28 October, 2025
10:00 AM - 10:45 AM JST
Gartner Opening Keynote: Walking The Golden Path to Value
Yoshi Matsumoto,
Distinguished VP, Advisory, Gartner
Andy Rowsell-Jones,
Distinguished VP Analyst, Gartner
AI isn't everything, but it's touching everything. To achieve the next level of value, you must navigate the blinding hype surrounding AI readiness and the lagging progress of human readiness. Join Gartner’s Opening Keynote to discover how CIOs, AI leaders and IT leaders can chart their own "golden path" – navigating vendor choices, reimagining the workforce and redefining organizational identities – to be agents of change.
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01:30 PM - 02:00 PM JST
Ricoh: Work More Freely, More Creatively — How Leaders Connect AI & DX to Results
Takahiro Irisa,
SENIOR CORPORATE OFFICER, RICOH COMPANY, LTD
Are your AI and DX initiatives generating data but not results? Many companies face this. This session, drawing on Ricoh's experience with 1.4M+ companies and our own AI/DX journey, explores how leaders can empower individuals to focus on core work, driving revenue and engagement. Discover how to transform work in an AI-driven world by integrating diverse data, making it more creative and valuable. We'll share practical insights for leaders aiming to transform their organizations and cultures for tangible outcomes, blending technology with on-the-ground knowledge.
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02:15 PM - 03:45 PM JST
CIO Circle Workshop: How to Transform Yourself as a CIO in 2025
Yoshifumi Ozawa,
Sr Executive Partner, Gartner
Iwane Kato,
Sr Executive Partner, Gartner
For CIOs aspiring to reach greater heights, we offer an opportunity to reflect on and refine your personal brand — one that is shaped even when you're not in the room. First, we will identify your current brand based on the behaviors and comments of those around you. Then, through a series of exercises, we will explore ways to enhance your perception and strengthen your leadership presence.
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02:15 PM - 03:00 PM JST
CIO Circle Roundtable: Key Factors for Successful Digital Transformation of MSE
Takuji Takada,
Executive Partner, Gartner
Yuki Matsuda,
VP, Team Manager, Gartner
Midsize enterprises have opportunities to achieve business transformation and new business creation through flexible decision making and casual use of digital technology.
However, the success or failure depends on how effectively the very limited management resources (budget and personnel) can be utilized and directed to new challenges. In this session, we will discuss how to secure and coordinate the resources necessary for business transformation. ... Show More Show Less
However, the success or failure depends on how effectively the very limited management resources (budget and personnel) can be utilized and directed to new challenges. In this session, we will discuss how to secure and coordinate the resources necessary for business transformation. ... Show More Show Less
02:15 PM - 02:45 PM JST
The CIO Role: Navigate Evolving Technology Leadership Accountabilities
Mike Cisek,
VP Analyst, Gartner
The CIO role is evolving with the distribution of technology executive leadership across senior leadership. We see four plausible futures for the CIO role. This session will explore those four scenarios and provide actionable advice on how to prepare yourself.
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04:15 PM - 04:45 PM JST
Signature Series: CIOs and Technology Executive Agenda
Daniel Sanchez Reina,
VP Analyst, Gartner
This session outlines the CIO's next 18-months agenda, identifying job obstacles and strategies to overcome them. It details their ambitions, the path to achieve them, and the technologies involved. Additionally, it examines the budgets required to achieve critical business outcomes, ensuring a clear understanding of priorities and resource allocation.
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05:45 PM - 06:30 PM JST
CIO Circle Roundtable: Refining How to Communicate Business Value Through DX and Digital Initiatives
Naoki Nakada,
Executive Partner, Gartner
Taiji Abe,
Executive Partner, Gartner
Participants will share practical examples of how to effectively communicate the value generated by DX and digital initiatives as tangible business outcomes to executives and business units.
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05:45 PM - 06:15 PM JST
Mindset to Acquire in a New Era : 2026
Tadaaki Mataga,
Distinguished VP Analyst, Gartner
This era is in a state of transformation. Thus, it is certain that by 2030, companies and organizations that continue to work with a traditional mindset will suffer due to a gap in time, and will be left behind and decline. In this session, we will propose the mindset that companies and organizations should acquire in 2026 amid various unprecedented changes.
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05:45 PM - 06:30 PM JST
CIO Circle Roundtable: Personal Brand Building and Stakeholder Engagement for Newly Appointed CIOs
Toshiki Yabuuchi,
Executive Partner, Gartner
Takenori Namai,
VP, Team Manager, Gartner
To quickly adapt to their new role and demonstrate effective leadership, newly appointed CIOs must focus on building a strong personal brand and strengthening relationships with key stakeholders. In this session, participants will share their experiences and insights and discuss practical approaches to achieving these goals.
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