All 2025 Conference Sessions

Gartner Application Innovation & Business Solutions Summit 2025 dives deep into key topics for enterprise application and software engineering leaders around AI agents, intelligent applications, managing cultural change and more to help you address your organization’s mission-critical challenges in today’s rapidly shifting world.

2025 Conference Theme

Future Foundations: Connecting People, Technology and Value

Explore how AI, automation and new platforms are reshaping enterprise solutions. Learn essential leadership practices, technologies and architectures to succeed. Seize new opportunities to make your organization more agile and efficient for the future.

Explore our conference sessions below, all developed with this theme in mind.

“Done right, integrating applications and AI can enhance your work and the solutions you deliver.” Hear why you can’t miss out on #GartnerAPPS 2025 from our Conference Chair, Gary Olliffe.
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Monday, 08 September, 2025

11:00 AM - 11:45 AM BST

Ask the Expert: To Build or Buy GenAI Assistants and Agents: That Is the Question
Kyle Davis, VP Analyst, Gartner
Many organizations have evaluated and piloted vendor-provided generative AI assistants but remain uncertain if this is the right path for them. Although promising, many do not deliver the expected benefits. Is leveraging modern options like low-code, the optimal choice to build what you want? This session will highlight the benefits and risks in yet another “build vs. buy” discussion. ... Show More Show Less

11:00 AM - 11:45 AM BST

Ask the Expert: When to Replace Commercial With Open-Source Solutions to Optimize Costs
Nitish Tyagi, Principal Analyst, Gartner
Amid economic uncertainty and limited budget growth, application and software engineering leaders are exploring open-source software (OSS) alternatives.
Questions might include:
Is open source software (OSS) completely cost-free, what are the hidden costs associated with using OSS ?
How enterprise application and software engineering leaders can effectively decide when to replace commercial solutions with OSS?
How to compare OSS with their commercial counterparts in databases, low-code and generative AI?
What are the risks associated with OSS and how to mitigate them? ... Show More Show Less

11:00 AM - 11:30 AM BST

The Future of Developer Productivity
Frank O'Connor, Sr Director Analyst, Gartner
What are the best strategies for measuring and enhancing developer productivity? We’ll explore how narrow approaches to measuring productivity fall short and why a more holistic approach is essential. Learn to measure true productivity with outcome-based metrics that align with business goals, focusing on quality, user satisfaction and collaboration. Discover strategies to balance AI automation with human expertise and foster a culture of continuous learning and innovation. ... Show More Show Less

01:20 PM - 01:40 PM BST

GitHub: How AI Agents Are Changing The Software Development Lifecycle
Tim Rogers, Staff Product Manager, GitHub
Over the past 5 years, software development has changed massively, with AI assistants reaching almost every developer. But the transformation is only just beginning, and AI agents joining the workforce means that the pace of change will inevitably accelerate. In this session, tailored for software engineering leaders, you'll learn how the software development lifecycle (SDLC) has already shifted, discover what's next and hear how development teams at GitHub are leveraging AI to increase their impact ... Show More Show Less

01:45 PM - 02:15 PM BST

Retool: London Stock Exchange Group in Conversation, Retooling IT & Accelerating AI Transformation
Shankar Vasudevan, Head of Customer Lifecycle Engineering, LSEG
Join us for a compelling fireside chat with Shankar Vasudevan, Group Director and Head of Customer Lifecycle Engineering at London Stock Exchange Group, and Kent Walters, Head of AI at Retool. They’ll discuss how LSEG is consolidating legacy systems, building modern internal tools, and embracing generative AI across its organization. ... Show More Show Less

03:15 PM - 03:45 PM BST

Papyrus: From Rigid Processes to Living Applications

Annemarie Pucher, CEO, Papyrus Software
Sabrina Blaukopf, DIRECTOR NEW TECHNOLOGIES, Papyrus Software
Many organizations struggle with rigid, manual processes that hinder agility. This session reveals how Business Language provides the essential link, seamlessly connecting your data, documents, processes, and advanced AI via its unique Ontology. See how you can rapidly create executable "living applications" from BPM models or fresh concepts, all with a conversational interface. It's all about accelerating business value and empowering your organization to deploy best-in-class value streams. Let's talk transformation! ... Show More Show Less

04:00 PM - 04:30 PM BST

Microservices Are Dead, Long Live the Monolith: How to Balance Monoliths and Microservices
Dave Micko, Sr Director Analyst, Gartner
Over recent years, as microservices proliferated, many organizations now grapple with reduced agility stemming from architectural complexity. This session emphasizes how monoliths remain a viable choice in various industries to address scalability issues remaining less complex. We'll explore the modern approach of leveraging modular monoliths to reduce complexity as well as use cases when microservices are still a relevant choice ... Show More Show Less

06:10 PM - 06:30 PM BST

Cockroach Labs: Supporting OpenAI in managing identity at scale for 800M+ weekly active ChatGPT users
Jeff Hickman, HEAD OF CUSTOMER ENGINEERING, Ory
Rob Reid, TECHNICAL EVANGELIST, Cockroach Labs
With over 800M weekly users, ChatGPT needed a scalable IAM system. This session explores how OpenAI built a resilient identity infrastructure using Ory’s modular IAM and CockroachDB’s distributed SQL. Learn how to meet high availability demands, ensure data residency, and maintain developer agility without sacrificing security or UX—for the world’s most demanding workloads. ... Show More Show Less
Tuesday, 09 September, 2025

10:30 AM - 11:00 AM BST

Accelerate Application Code Modernization With GenAI
Matt Brasier, VP Analyst, Gartner
The initial excitement around generative AI for software development focused on its ability to suggest code for new applications. However, for many organizations, dealing with large amounts of legacy application code is a more significant problem than writing new code. This session will examine where and how GenAI can help with modernizing everything, from 50-year-old COBOL to 5-year-old Java application code, and how much benefit you can expect to see. ... Show More Show Less

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“Attending was a great experience! The caliber of speakers, depth of research, personalized expert one-on-ones and networking opportunities were top-notch.”

Director, Enterprise Applications
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