All 2025 Conference Sessions

Gartner Application Innovation & Business Solutions Summit 2025 dives deep into key topics for enterprise application and software engineering leaders around AI agents, intelligent applications, managing cultural change and more to help you address your organization’s mission-critical challenges in today’s rapidly shifting world.

2025 Conference Theme

Future Foundations: Connecting People, Technology and Value

Explore how AI, automation and new platforms are reshaping enterprise solutions. Learn essential leadership practices, technologies and architectures to succeed. Seize new opportunities to make your organization more agile and efficient for the future.

Explore our conference sessions below, all developed with this theme in mind.

“Done right, integrating applications and AI can enhance your work and the solutions you deliver.” Hear why you can’t miss out on #GartnerAPPS 2025 from our Conference Chair, Gary Olliffe.
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Monday, 08 September, 2025

09:30 AM - 10:15 AM BST

Gartner Opening Keynote: Forging the Foundations for an AI-Native Era
Danny Brian, Distinguished VP Analyst, Gartner
Max Goss, Sr Director Analyst, Gartner
Autumn Stanish, Director Analyst, Gartner
The foundations of successful enterprise applications — technology, skills, and culture — are emphasized as we enter an “AI-native era,” and as technical debt hinders our progress. In this session, we'll provide Gartner's unique view on how application leaders can reestablish foundations by fostering adaptability, aligning skills with innovation, and managing risk to drive growth and transformation in a rapidly evolving landscape. ... Show More Show Less

11:00 AM - 11:45 AM BST

Ask the Expert: To Build or Buy GenAI Assistants and Agents: That Is the Question
Kyle Davis, VP Analyst, Gartner
Many organizations have evaluated and piloted vendor-provided generative AI assistants but remain uncertain if this is the right path for them. Although promising, many do not deliver the expected benefits. Is leveraging modern options like low-code, the optimal choice to build what you want? This session will highlight the benefits and risks in yet another “build vs. buy” discussion. ... Show More Show Less

11:45 AM - 12:15 PM BST

Top 10 Reasons Why Generative AI Projects Fail and How to Fix It
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
More than 50% of generative AI projects fail. In this session, IT Leaders will learn the common causes of failures and understand the best practices to mitigate those failures and scale AI across the enterprise. ... Show More Show Less

02:30 PM - 03:00 PM BST

Counterintelligence — Assessing AI Agents, Their Use Cases, Platforms and Risks
Gary Olliffe, Distinguished VP Analyst, Gartner
AI agents have become one of the most hyped, and most abused, terms in the technology market. Like any good counterintelligence officer, you need to be able to spot agents and assess their impact, risk and value. This session cuts through the hype to the insights you need and a framework for assessing AI agent use cases, tools and risk to help AI agents deliver value for your organization. ... Show More Show Less

02:30 PM - 03:15 PM BST

Roundtable: Operationalizing AI in the Public Sector: From Hype to Impact (Multi-group)
With AI interest rising in government and public services, the challenge is how to implement it responsibly, sustainably and at scale. This roundtable gathers application and software engineering leaders in the public sector to discuss practical ways to embed AI in operations, address ethics, transparency, data readiness and public trust. The discussion will focus on adoption barriers, skills gaps and risks, and how to ensure AI initiatives align with mission outcomes and statutory obligations. ... Show More Show Less

04:00 PM - 04:45 PM BST

Ask the Expert: Impact of Agentic AI on the Future of ERP
Greg Leiter, VP Analyst, Gartner
Over the past 18 months, ERP vendors have announced numerous AI initiatives driven by the ongoing hype around the latest breakthrough, Agentic AI. This session will highlight the current state of AI in the ERP market and explore how Agentic AI is poised to alter the future of ERP. ... Show More Show Less

04:00 PM - 04:30 PM BST

Use Platform Engineering to Empower Your Organization With GenAI
Bill Blosen, VP Analyst, Gartner
GenAI is a disruptive new technology and applying it effectively internally requires building new internal skills and platforms. Using platform engineering principles to build GenAI platforms internally will allow teams to leverage the full power of GenAI through APIs and prompt engineering. In this session, we will describe how to effectively build the internal developer platforms and skills required to bring this technology into your core software products. ... Show More Show Less

04:00 PM - 04:45 PM BST

Ask the Expert: Identifying & Assessing AI Agents, Agentic AI Platforms, Use Cases and Risks
Gary Olliffe, Distinguished VP Analyst, Gartner
The concept of AI agents is often hyped and misused in the technology market. It’s crucial to identify agents, and assess their impact, risk and value. In this “Ask the Expert” session, bring your questions about AI agent use cases, tools and risks to learn how to deliver AI agents that add value to your organization. ... Show More Show Less
Tuesday, 09 September, 2025

10:30 AM - 11:00 AM BST

Battle of the APIs: Who's Winning in the GenAI Era — REST, GraphQL, MCP or A2A?
Gary Olliffe, Distinguished VP Analyst, Gartner
Every organization is using APIs or building them. REST has dominated the landscape for a decade, but is that dominance safe in the face of new challengers, like MCP and A2A emerging for use cases like AI agents and AI automation? In this session, we'll assess the current landscape and how to decide when and where to use the right API style, and what to invest in to protect and manage them. ... Show More Show Less

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“Attending was a great experience! The caliber of speakers, depth of research, personalized expert one-on-ones and networking opportunities were top-notch.”

Director, Enterprise Applications
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