All 2025 Conference Sessions

Gartner Opening Keynote: Walking the Golden Path to Value

Speakers:

• Jennifer Carter, Senior Principal, Gartner
• Ed Gabrys, Managing Vice President, Gartner

Key take-aways

• Bridging the Gap Between Present and Future: Leaders must recognize and address the significant gap between leveraging AI for immediate, familiar applications and developing a forward-looking vision that extends beyond current organizational readiness.

• Moving Beyond Hype to Drive Change: True organizational transformation requires moving past the hype surrounding AI and focusing on strategies that deliver sustainable, long-term value.

• Visionary Leadership in AI Adoption: Effective leaders are those who not only capitalize on existing AI capabilities but also proactively shape their organizations’ future by building readiness for emerging opportunities and challenges.

The CIO Role: Navigate Evolving Technology Leadership Accountabilities

Speaker:

• Luis Mangi, Vice President, Gartner Business and Technology Insights

Key take-aways

• Navigating Distributed Leadership: As technology leadership becomes increasingly distributed among senior executives, CIOs must proactively define and negotiate their unique role and responsibilities within the organization.

• Leveraging the Technology Leadership Accountabilities Matrix: Utilizing frameworks like the Gartner Technology Leadership Accountabilities Matrix can help CIOs and their peers clarify role delineations, ensuring accountability and alignment across the leadership team.

• Embracing Shared Authority: The most effective technology leadership approach relies on distributed authority, rather than concentrating power in a single “super technology leader,” fostering collaboration and more agile decision making.

Autonomous Business: What’s Next After Digital Business

Speaker:

• Hung LeHong, Distinguished Vice President, Gartner Business and Technology Insights

Key take-aways

• AI as a Disruptive Force in Digital Transformation: After a decade of digital transformation efforts, organizations are now facing new disruption as AI and automation fundamentally reshape business models, competitive dynamics and sources of value.

• Redefining Core Business Concepts: The rise of AI and automation is challenging traditional definitions of customers, products, operating models and even the nature of leadership, requiring organizations to rethink foundational aspects of their business.

• Preparing for Autonomous Business: The Gartner perspective highlights the next phase of digital evolution — autonomous business — where organizations must adapt to increased automation and intelligence to remain competitive and relevant in a rapidly changing landscape.