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Don Scheibenreif
Distinguished VP Analyst
Gartner
Speaker Topics
- Digital Business Transformation
- Executive Influence
Speaker Bio
Don Scheibenreif is a Vice President, Distinguished Analyst with Gartner's Global Enterprise Executive Research group. Mr. Scheibenreif works with Executive and IT leaders on how emerging trends and digital business will impact customer experience. He is a founding member of Gartner's research on digital business and he has served clients in Gartner's Industries Research, Technology Innovation, and CRM/CX practices. He is also the lead author of the Gartner book, When Machines Become Customers
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Session
Wednesday, 12 March, 2025 04:00 PM - 04:45 PM GMT
Gartner Closing Keynote: What Comes After Digital Business?
Don Scheibenreif,
Distinguished VP Analyst, Gartner
Digital transformation is an ongoing journey for many firms. However, AI is disrupting even these transformations. AI and automation will further impact the nature of competition and value, what a customer is, what a product is, operating models, and even leadership. Gartner’s 2025 CEO survey offers insight into how you can help your organization stay competitive amidst this disruption.
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