Abdsandryk Cunha de Souza,
CIO, Brazilian National Treasury
The Brazilian National Treasury embarked on an innovative transformation journey, overcoming limitations to modernize operations and service delivery. Amid a hiring freeze and traditional bureaucratic challenges, the Treasury implemented a visionary strategic plan, aiming to enhance analytical capabilities and reduce operational effort, democratizing technology development and fostering digital dexterity. Through innovative solutions such as intelligent agents and low-code platforms, the Treasury empowered its business users and transformed IT into an enabling function. This initiative led to significant cultural and operational changes, positioning the Treasury as a benchmark in leveraging emerging technologies for efficient public management. The case exemplifies how strategic vision and strong governance can drive remarkable digital transformation in the public sector.
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