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Tori Paulman
VP Analyst
Gartner
Speaker Topics
- Artificial Intelligence (AI)
- Adaptive Strategy and Execution
- Articulating the Business Value of IT and AI
Speaker Bio
Tori Paulman is a Vice President on Gartner’s CIO Tech & Digital Talent research team, where they help executives navigate the leadership, talent, and cultural shifts essential for success in the AI era. As co-leader of Gartner’s cross-functional Future of Work research community, Tori helps guide research that equips leaders to make future-ready decisions today.
In 2023, Tori launched Gartner’s inaugural Hype Cycle for the Future of Work, spotlighting the most transformative trends reshaping the workplace each year. Since 2022, they have led Gartner’s biannual Digital Worker Survey, the firm’s flagship study offering deep insights into how employees engage with workplace technology.
Tori describes their life’s work as ensuring that humans have an engaging, validating, and supportive experiences with technology, meeting them where they and empowering them to unlock their goals.
Top Issues I Help Clients Address:
- Developing an AI-ready workforce that achieves breakthrough productivity
- Maximizing the return-on-employee through human-centric AI strategies
- Strengthening experience through quantitative and qualitative listening
- Attracting and retaining top talent with a digital employee value proposition
- Activating workforce ambition to adopt AI and other emerging technologies
- Driving workforce transformation through future-of-work strategies
- Accelerating leadership impact with AI-driven insights and automation
- Shaping digital workplace innovation to enhance collaboration and productivity
- Advising executives on Gartner’s top strategic technology trends
Years of Experience:- 2021 beginning at Gartner- 25 years in IT industry- 7 Years Financial Services- 7 Years Entertainment- 6 Years Retail- 5 Years Professional Services for Non-Profit and Higher - 1 Year Software Development, specifically BPM
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In 2023, Tori launched Gartner’s inaugural Hype Cycle for the Future of Work, spotlighting the most transformative trends reshaping the workplace each year. Since 2022, they have led Gartner’s biannual Digital Worker Survey, the firm’s flagship study offering deep insights into how employees engage with workplace technology.
Tori describes their life’s work as ensuring that humans have an engaging, validating, and supportive experiences with technology, meeting them where they and empowering them to unlock their goals.
Top Issues I Help Clients Address:
- Developing an AI-ready workforce that achieves breakthrough productivity
- Maximizing the return-on-employee through human-centric AI strategies
- Strengthening experience through quantitative and qualitative listening
- Attracting and retaining top talent with a digital employee value proposition
- Activating workforce ambition to adopt AI and other emerging technologies
- Driving workforce transformation through future-of-work strategies
- Accelerating leadership impact with AI-driven insights and automation
- Shaping digital workplace innovation to enhance collaboration and productivity
- Advising executives on Gartner’s top strategic technology trends
Years of Experience:- 2021 beginning at Gartner- 25 years in IT industry- 7 Years Financial Services- 7 Years Entertainment- 6 Years Retail- 5 Years Professional Services for Non-Profit and Higher - 1 Year Software Development, specifically BPM
Sessions
Monday, March 30, 2026 09:30 AM - 10:15 AM EDT
Gartner Opening Keynote: AI After the Hype: Tune Out the Noise, Turn Up the Volume
Tori Paulman,
VP Analyst, Gartner
CIOs are in the hot seat: AI hype hasn’t hit the P&L, but executives have seen enough real wins to know value is there. What they want now is simple: a technology leader who can cut through the noise and tell them what works most of the time, and what doesn’t. This keynote gives CIOs license to stop naming specific initiatives that almost never pay off – and where to double-down. You’ll walk away with a tool to score your own portfolio, decide where to pivot, persist or pull the plug, instead of betting on hype.
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Monday, March 30, 2026 12:45 PM - 01:45 PM EDT
Exclusive Invitational Program: CIOs: Lead, Partner and Grow Amid Constant Change
Tori Paulman,
VP Analyst, Gartner
Nicole Perrelle,
VP Service Delivery, Gartner
Get an exclusive look at how CIOs can navigate high-stakes AI decisions with insights from one of Gartner’s most popular research presentations, tailored to your leadership priorities. Then, to turn these insights into action, hear from former executives and AI specialists on leadership lessons from successful and failed AI pilots, how agentic AI is redefining roles, and conscious practices to influence change and avoid common missteps.
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Tuesday, March 31, 2026 02:30 PM - 03:00 PM EDT
Advance Your AI Strategy for Success in an Era of Constant Change
Tori Paulman,
VP Analyst, Gartner
The enormous potential business value of AI will not materialize spontaneously. AI leaders should guide their organizations toward an era where AI is not only creating tangible business value but also becomes a critical competitive differentiator and industry disruptor. Join this session to learn more.
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