What is your biggest headache when dealing with your IT company?

Cost29%

Repeat Issues42%

Response Time21%

Customer Service6%

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What is a Secure Isolated Recovery Environment (SIRE)?18%

Focus on an On-Premise SIRE.41%

Focus on a Cloud-based SIRE.42%

Focus on a hybrid SIRE.21%

Know about Secure Isolated Recovery Environments but no current plans to implement.4%

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Yes (please share platform in a comment)25%

Currently implementing a platform with all 3 capabilities50%

Currently evaluating platforms with these capabilities

No25%

Something else (share in a comment)

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What is your biggest headache when dealing with your IT company? | Gartner Peer Community