User experience should not be a priority in the context of security — do you agree?

End-User Services & Collaboration Security & GRC

Strongly agree10%

Agree57%

Neutral11%

Disagree13%

Strongly disagree6%

367 PARTICIPANTS

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Director of Network Transformation2 years ago

Security must be usable to be successful. So, yes, the UX side must be strongly accounted for!

Mission Diplomatic Technology Officer in Government2 years ago

There are examples of security controls being met with a method that degraded customer experience to the point of broader mission risk. Employees then spend much of their innovation and cognitive skills to find or develop work around. UX has to be at the table of discussion.

Director in Manufacturing3 years ago

It depends on what aspect of security you are talking about. I remember when we went initiated complex passwords that expired every 60 days. The number of passwords stored on Post-IT notes went through the roof (or on the monitor)

If you completely ignore user experience they may get very creative circumventing your “improved” security

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How long does your organization retain original systems logs used to filter SOX-related actions into a system that requires review of the logs and retains the filtered logs for seven years? Does your organization consider those original system logs records subject to record retention requirements, or supporting information used to create the SOX records?

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With AI adoption accelerating across enterprises, what do you view as the top information security challenge that leaders should address? How can CISOs, VPs and Director’s align governance, risk and security investments to enable AI innovation without creating new exposures?

Can you share any tips for new security leaders to identify blind spots in their organization? How have you approached this when starting a new role in the past?

User experience should not be a priority in the context of security — do you agree?

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Content you might like

What cyber security metrics are CISOs of listed companies reporting to the audit committee of the supervisory board?

With AI adoption accelerating across enterprises, what do you view as the top information security challenge that leaders should address? How can CISOs, VPs and Director’s align governance, risk and security investments to enable AI innovation without creating new exposures?

Can you share any tips for new security leaders to identify blind spots in their organization? How have you approached this when starting a new role in the past?

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