In what ways are you incorporating AI into your customer journey?

Yes, yes and yes.  I am incorporating into every aspect of my business.  When I work with Sales and Marketing orgs. I approach it through the following framework so that you can prioritize while staying focused:

1.Time (Repeated daily or Deep work)
2.Execution (Outsourced work)
3.Annoyance (Hate Doing)
4.Knowledge (Acumen or Targeted)
5.Skills (Augment or Create) 

Im seeing many revenue leaders look at ways to improve effectiveness and efficiencies of Sales Reps sales activity. What I'm hearing less about is the adoption of generative AI to improve the customer journey. I'd love to learn more from you all on what you've experienced or what you're doing.