"Navigating the Features of User-Friendly, Adaptable Cloud-Based Software"

Submitted
5.0
5.0
Overall User Rating

Product(s): Microsoft Dynamics 365 Business Central

Overall Comment:"User-friendly and highly adaptable software that meets our requirements."

Lessons Learned

Description
Description

What do you like most about the product or service?

- Cloud-based (old ERP was on-prem) - The user interface is friendly and simple to understand - Scalability across business groups. The roll-out of the new subsidiary took less than a week.

Description
Description

What do you dislike most about the product or service?

- It is expensive per user. - Specific data fields (vendor data for example) are not searchable across the software. - Lacks strong manufacturing capabilities

Evaluation & Contracting

4.0
Description

Why did you purchase this product or service?

  • Improve business process agility
  • Create internal/operational efficiencies
  • Improve business process outcomes
Description

What were the key factors that drove your decision?

  • Financial/organizational viability
  • Strong user community
  • Strong consulting partnership
  • Product functionality and performance
  • Product roadmap and future vision
Description

Which other vendors did you consider in your evaluation?

  • Other...
  • SAP
  • Infor
  • Sage
  • Oracle
  • IFS
Description
Jeeves

Integration & Deployment

4.0

Service & Support

4.0

Product Capabilities

4.0

Additional Context

Description

Deployment architecture

Cloud (SaaS or PaaS or IaaS)
Description

In which country(s) did your deployment take place?

Sweden
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
This site is protected by hCaptcha and its Privacy Policy and Terms of Service apply.