Product(s): Zscaler Zero Trust Exchange
Overall Comment:"Our overall experience with Zscaler Internet Access has been great, we use Zscaler as our proxy and introducing ZIA as the main component where we are able to manage all the policies, track the web insights and FW insights is definitely making the job easy and centralized in one place."
A centralized place to see the defined policies, track the web insights and firewall insights so it helps us while troubleshooting a problem as it directly points out why a specific connection to a website was blocked, and also it provides the information about what policy caused this block.
The high upfront cost was one of the main disadvantages that we faced, also there are some limitations with the TLS inspection for few of the applications that we use at the company. Also, I would love to see more coverage of Zscaler around the world, as there are some countries which require having a local DC in order for the governmental websites to work.