"Appian - a Powerful Low-Code Platform Driving Enterprise Agility and Process Automation "

Submitted

5.0
5.0
Overall User Rating

Product(s): Appian Platform

Overall Comment:"Our overall experience with the Appian Platform has been truly exceptional and here are a few aspects we like: 1. This platform allows us to design and deploy enterprise-grade applications with minimal coding effort, which is important for both speed to market and process efficiency! 2. We appreciate the reliability, scalability and integration capabilities; 3. With the initial training investment required, we were able to fully leverage the advanced features of the platform and make sure we got significant value delivered across the whole organization. "

Lessons Learned

Description
Description

What do you like most about the product or service?

My team likes the intuitive design of the UX, as well as the dashboards and reporting tools. BPM features are outstanding, allowing us to manage complex workflows and increase operational efficiency! Other important aspects worth mentioning: low-code development speed that accelerates our digital projects; seamless connectivity to our environment (CRM and databases); and scalability at enterprise level.

Description
Description

What do you dislike most about the product or service?

1. We don't like the customization limitations: for example, certain UI and reporting elements could benefit from more flexibility for specific business needs 2. The platform is powerful, but licensing can feel expensive for smaller-scale deployments; 3. Very complex dashboards can lead to slight performance slowdowns

Evaluation & Contracting

4.0
Description

Why did you purchase this product or service?

  • Improve business process agility
  • Create internal/operational efficiencies
  • Drive innovation
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What were the key factors that drove your decision?

  • Product functionality and performance
  • Product roadmap and future vision
  • Strong user community
  • Breadth of services
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Which other vendors did you consider in your evaluation?

  • Camunda
  • Pegasystems

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

5.0

Additional Context

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Deployment architecture

Cloud (SaaS or PaaS or IaaS)
Description

In which country(s) did your deployment take place?

Canada