1. It is very flexible and intuitive to use. I really enjoy the 'snap' guidance it has, where, regardless of where you are on the page, it will give you visual guidance markers to suggest where you may want to drop a box/step based on the alignment/centering of other boxes/steps in similar vertical or horizontal planes. 2. I also really appreciate that you can select a particular section of the flow and drag/drop it while retaining connections between steps. 3. Unlike some online flow builders, visio has its own file type you can open natively on your PC with Visio, so you can easily create multiple versions or iterations of a given flow/file. While you can clone/copy and edit similarly in web-based builders, it just feels more normal to do this with the live file collab.

Not a huge issue or deterrent by any means, but I don't love that I haven't found a way to expand the size of the workable area of the Visio workspace. I'd really like to see a way to just drag the workspace slightly longer or wider as needed. I do think there is a way to expand that workspace, but it should allow for a means to do so more dynamically. I also wish the program was smarter about sizing text to the *shape* of the step that it is being typed in (ex. autofit the text in a diamond-shaped decision step to the shape of a diamond). Neither of these are showstoppers, and I'd still recommend the program up and down