"User-Friendly Features Appreciated but Site-to-Site Tunnel Issues Reported"

Submitted

5.0
5.0
Overall User Rating

Product(s): PA-Series

Overall Comment:"Best in enterprise & data center solutions for customizable and reliable firewall. It is also compatible for all business verticals and layer 7 application identification and centralized management. BPA assessment and all good to review the benchmark configuration with automated steps in the support portal."

Lessons Learned

Description
Description

What do you like most about the product or service?

The advanced security features, easy to deploy and manage, user & utilization Reporting, user friendly and clear view for troubleshooting and the security profiles customization for each business vertical is key factors to go for palo alto firewall.

Description
Description

What do you dislike most about the product or service?

I started working with Palo Alto firewalls since PA-200 model, these are the things that can be improved in PA in terms of features and services (site-to-site tunnel often getting hung, the QOS service is not accurate sometimes I feel. Also, the cost is a bit high compared to the same capacity model in other vendor firewalls and customer support can be improved in APAC region)

Evaluation & Contracting

4.0

Integration & Deployment

5.0

Service & Support

3.0

Product Capabilities

5.0

Additional Context

Description

In which country(s) did your deployment take place?

United States|India