"Cross-Platform Usability Praised While Advanced Automation Remains Limited"

Submitted

4.0
4.0
Overall User Rating

Product(s): Hexnode UEM

Overall Comment:"Hexnode UEM has provided us with a reliable and feature-rich solution for managing endpoints across multiple platforms. The solution is easy to deploy, offers robust policy controls, and simplifies compliance management. Support has been responsive and knowledgeable. "

Lessons Learned

Description
Description

What do you like most about the product or service?

Cross platform support, Intuitive UI & easy to use, Strong security and compliance features (Policy enforcement, app whitelisting, kiosk mode, and location tracking for Company own devices help maintain security posture), Cost-effective solution.

Description
Description

What do you dislike most about the product or service?

Reporting Limitations, Automation/workflow orchestration (Needs more advanced automation capabilities for large enterprise), Integration gaps, scalability at very large scale

Evaluation & Contracting

4.0
Description

Why did you purchase this product or service?

  • Improve customer relations/service
  • Improve business process outcomes
  • Create internal/operational efficiencies
  • Improve compliance & risk management
  • Improve business process agility
  • Cost management
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What were the key factors that drove your decision?

  • Product functionality and performance
  • Strong services expertise
  • Strong customer focus
  • Overall cost
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Which other vendors did you consider in your evaluation?

  • Microsoft
  • ManageEngine

Integration & Deployment

5.0

Service & Support

4.0

Product Capabilities

4.0

Additional Context

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Deployment architecture

Hybrid Cloud and On-premises
Description

In which country(s) did your deployment take place?

India