Product(s): Ironclad CLM
Overall Comment:"I led the evaluation, implementation, and adoption of Ironclad's CLM. We selected Ironclad over two other competitors after a structured RFP that clarified pricing and capabilities. Implementation was collaborative and supported by Ironclad's enablement programs. We aligned workflows with our DoA and developed internal guidance to ensure scalable governance. Operationally, we've integrated Ironclad Signature, expanded adoption across departments, and built reporting processes around contract data. The platform has proven to be intuitive, flexible, and well supported. Overall, it continues to fit our growing needs and pace for maturity in the contracting space. "
The Requester experience and workflow configurability continues to be one of the strongest features. The workflow engine provides and outstanding set of configurations and tools to adapt to our approval policies and contracting paths. The rollout and enablement supported by Ironclad proved to be a cost-effective option for us when implementing Ironclad. Because of our previous experience with the platform and the system’s ease of use, we were able to implement the application from scratch within 3 months with minimal consultant help. Finally, the account team and learning library within Ironclad are both fantastic at providing support. From the responsive account team to the in-depth articles and step-by-step guides in the library, there is no lack of support for your questions.
Out-of-the-box analytics and reporting are improving, but some operational questions still push us towards periodic data exports for deeper analysis. Additionally, renewal notifications and date queries still remain an elusive challenge.