"Looking forward to the future with Creatio"

Submitted
4.0
4.0
Overall User Rating

Product(s): Studio Creatio

Overall Comment:"Very friendly representatives. Loving the no code day as a first time attendee. "

Lessons Learned

Description
Description

What do you like most about the product or service?

The Business process mapping that shows us what we can improve or change. Looking forward to using the AI components. The learning offering.

Description
Description

What do you dislike most about the product or service?

There feels like there is a gap in between the Marketplace offerings as it doesn't sit with either Ceatio or with the Vendor who built the integration. We've really struggled with 2 examples.

Evaluation & Contracting

Description

Why did you purchase this product or service?

  • Improve customer relations/service
  • Drive innovation
  • Reduce time to market
  • Improve business process agility
  • Improve supplier or partner relationships
  • Create internal/operational efficiencies
  • Improve business process outcomes
  • Improve compliance & risk management
  • Drive revenue growth
  • Enhance decision making
Description

What were the key factors that drove your decision?

  • Product roadmap and future vision
  • Product functionality and performance
Description

Which other vendors did you consider in your evaluation?

  • Other...
Description
A handful that aren't listed here. Hubspot was one. Salesforce was another

Integration & Deployment

3.0

Service & Support

3.0

Product Capabilities

5.0

Additional Context

Description

Deployment architecture

Cloud (SaaS or PaaS or IaaS)
Description

In which country(s) did your deployment take place?

United Kingdom
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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