"Asset Management Solution Faces Modernization Needs Despite Customization Capabilities"

Submitted

3.0
3.0
Overall User Rating

Product(s): SAP ERP Suite - EAM

Overall Comment:"An average solution to a company's Equipment/Asset Management System needs. Lots of capability and scalability for the future, but it is not built-for-purpose; it was built to satisfy the needs of customers already using SAP. There are not a ton of development/enhancements for this solution over time; it could definitely do with a modernization."

Lessons Learned

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What do you like most about the product or service?

With all the money at your disposal for change orders and development, this solution can do just about anything you want. The UI is fairly customizable, as are all of the data-entry forms and related workflows. Managing the Master Asset List data is also fairly straightforward.

Description
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What do you dislike most about the product or service?

Active development and improvements for this solution are lacking, or slow at best. It could do with a UI/Functionality overhaul for the 2020s.

Evaluation & Contracting

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Why did you purchase this product or service?

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What were the key factors that drove your decision?

  • Don't know
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Which other vendors did you consider in your evaluation?

  • Don't know

Integration & Deployment

Service & Support

Product Capabilities

3.0

Additional Context

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Deployment architecture

Don't know
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In which country(s) did your deployment take place?

United States