Product(s): ADP Time & Attendance
Overall Comment:"The product is sufficient for our use, but lacks many key features that are pretty much standard in similar products. ADP has been slow to adopt new technologies to improve functionality. "
We have a number of different site/location codes and it is relatively simple to add or adjust these codes as needed. The overall end-user experience is good and it is simple for our employees to access the website or mobile app to utilize the clock in/clock out features. The approval process on our management side is simple and easy for supervisors to quickly verify and approve timecards.
Today, most HR systems offer a single product with all functionality, whereas ADP charges extra for every single additional piece of functionality. The time and attendance program specifically is not as sophisticated as other programs on the market and doesn't integrate with scheduling unless you want to purchase a separate module which for us is cost prohibitive as a nonprofit. This makes for inefficient workflows on the administration side of things when instead there should be a "one stop shop" type program for all HR time and attendance functions.