Gartner defines business process automation (BPA) tools as software that enables the design, execution and monitoring of business processes involving diverse sets of systems and humans. BPA tools provide an environment for developing, running and monitoring business processes that incorporate process models (and other business, decision and data models) enabling automation of business operations. BPA tools play a crucial role in streamlining business processes, thereby increasing efficiency, reducing human error and enabling better decision making across various functions and industries.
Enterprise business process analysis (EBPA) tools enable business and process modeling, manage process repositories and support analysis aimed at transforming and improving business performance. These tools emphasize cross-viewpoint (strategy, analysis, architecture, automation) and cross-functional analysis guiding strategic and operational decisions.