Dive into some of the key take-aways you may have missed from Gartner Application Innovation & Business Solutions Summit 2025.
All 2025 Conference Sessions
Gartner Application Innovation & Business Solutions Summit 2025 dove deep into key topics for enterprise application and software engineering leaders around AI agents, intelligent applications, managing cultural change and more.
Session Take-Aways
Day 1 Take-Aways
Ask the Expert: Key Points to Be Negotiated in SaaS Contracts
Speaker:
Akimasa Nakao, Director, Advisory, Gartner
While the adoption of SaaS continues to grow, many companies struggle to negotiate balanced contracts. In this session, we discuss trends and key points in SaaS contracts, hidden costs and risks in SaaS contracts to achieve customer-friendly contracts through Q&A.
Day 2 Take-Aways
How to Avoid ERP Implementation Failure Patterns
Speakers:
Koji Motoyoshi, VP Analyst, Gartner
Enterprises that view their ERP implementation as a success are avoiding typical failures. In this session, experts provide an overview of ERP implementation failure patterns and how to avoid them, and answer questions from participants responsible for ERP project.
Look back at the 2025 conference sessions
A lot of conference sessions were presented each day at the Gartner Application Innovation & Business Solutions Summit. While we work to develop 2026’s agenda, filter to see sessions that align with your role and interests.
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Wednesday, 18 June, 2025
09:30 AM - 10:15 AM JST
Gartner Opening Keynote: Forging the Foundations for an AI-Native Era
Danny Brian,
Distinguished VP Analyst, Gartner
Patrick Connaughton,
VP Analyst, Gartner
Autumn Stanish,
Director Analyst, Gartner
The foundations of successful enterprise applications — technology, skills, and culture — are emphasized as we enter an “AI-native era,” and as technical debt hinders our progress. In this session, we'll provide Gartner's unique view on how application leaders can reestablish foundations by fostering adaptability, aligning skills with innovation, and managing risk to drive growth and transformation in a rapidly evolving landscape.
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10:30 AM - 11:15 AM JST
Guest Keynote: The Future of Interactive Communication in the Age of Generative AI
Takahiro Anno,
Management Machine, Inc. / CEO,
With the evolution of generative AI, the way we interact with AI and the way we make decisions are changing. In this session, I will introduce practical examples of interactive communication with AI and explore new possibilities for its use in business and society. We will consider how humans can more effectively use AI, and explore future forms of communication that will be realized using the latest technologies.
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Thursday, 19 June, 2025
03:45 PM - 04:30 PM JST
Guest Keynote: Implementing the Future: On the Social Implementation of Technology
Takaaki Umada,
Director of FoundX, The University of Tokyo,
Cutting-edge technologies such as generative AI are making headlines around the world. However, many of these technologies fade away without ever being successfully implemented in society. What, then, distinguishes technologies that achieve social implementation from those that do not?
In this session, we will examine past cases of technological social implementation and identify five key perspectives that should be considered in the implementation process. We will clarify what businesses and stakeholders should consider from each perspective and introduce essential points for implementing future technologies in society.
Please join us to gain insights into approaches and frameworks for technological social implementation, and be inspired to take on the challenge of implementing the next generation of technologies. ... Show More Show Less
In this session, we will examine past cases of technological social implementation and identify five key perspectives that should be considered in the implementation process. We will clarify what businesses and stakeholders should consider from each perspective and introduce essential points for implementing future technologies in society.
Please join us to gain insights into approaches and frameworks for technological social implementation, and be inspired to take on the challenge of implementing the next generation of technologies. ... Show More Show Less
04:45 PM - 05:15 PM JST
Gartner Closing Keynote: Leading Employees Through the AI Revolution
Autumn Stanish,
Director Analyst, Gartner
Employees are facing significant levels of fear, uncertainty and doubt around AI implementation. Many question their job security considering the rapid pace of innovation, leading them to push back against the organizations’ AI efforts. This session will help Apps leaders communicate effectively against this uncertainty, instilling confidence in their teams and ensuring successful implementation of AI projects.
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