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Shoichi Goto
Executive Officer, General Manager,IT Division
FineToday Co., Ltd.
Speaker Bio
Shoichi Goto is Executive Officer, General Manager, Information Technology Div. at FineToday Holdings. Throughout his career, he has worked consistently in enterprise information systems, spanning software development, IT consulting, hyperscale cloud providers, and corporate IT departments gaining experience on both the vendor and client sides. He joined FineToday (then FineToday Shiseido) in 2021 and leads the company's global IT operations. He has served as a part-time lecturer at Shizuoka University (national university) since 2015. His publications include "BABOK Fundamentals and Practice (Shoeisha)" and his Japanese translations include "Scrum and XP from the Trenches (InfoQ)".
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Session
Wednesday, 17 June, 2026 05:45 PM - 06:15 PM JST
Executive Story: Getting the Most Out of SaaS ERP and Knowledge Creation in the AI Era
Shoichi Goto,
Executive Officer, General Manager,IT Division, FineToday Co., Ltd.
FineToday was carved out from Shiseido in 2021, building its IT landscape centered on Oracle Fusion Cloud ERP across 11 countries and regions using a "D>C>Q" and "Fit to Standard" approach. This session shares the story behind that transformation along with our IT division's original "BITA" and "DSK" concepts. For continuously evolving SaaS platforms, maximizing post-implementation value matters far more than the initial rollout in both cost efficiency and organizational capability, and generative AI represents the greatest opportunity to do so. Yet AI also poses a paradox: it may undermine the knowledge creation cycles that sustain organizational learning. We will share how FineToday is addressing both this opportunity and this challenge.
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