Dive into some of the key take-aways you may have missed from Gartner CIO Leadership Forum 2025.
All 2025 Conference Sessions
Gartner CIO Leadership Forum 2025 dives deep into key topics for CIOs around IT, leadership and more to help you address your organization’s mission-critical challenges.
Session Take-Aways
Day 1 Take-Aways
Optimize IT Cost Management to Enhance Business Outcomes
Speakers:
Hiroyuki Katayama, VP Analyst, Gartner
The traditional approach of IT cost management has been to categorize capex and opex. However, with the proliferation of cloud services and product development, these budgeting, and user chargebacks have made IT cost management increasingly complex. This session will discuss cutting-edge methods of IT cost management aimed at eliminating waste and enhancing business outcomes.
Day 2 Take-Aways
Is Artificial General Intelligence (AGI) the Future of AI?
Speakers:
Dave Aron, Distinguished VP Analyst, Gartner
Many of us view artificial general intelligence as the future goal and direction of AI, but perhaps we shouldn’t be so certain. There might be alternative paths for AI to evolve that could be even more powerful, useful and achievable. Join this session to discuss the evolution of AI.
Look back at 2025 conference sessions
Conference sessions were presented across two days at Gartner CIO Leadership Forum 2025. While we work to develop this year’s agenda, filter to see sessions that align with your role and interests.
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Wednesday, 09 July, 2025
09:00 AM - 09:45 AM JST
Gartner Opening Keynote: Build an AI-Ready Enterprise Workforce to Amplify Your Business Impact
Kristin Moyer,
Distinguished VP Analyst, Gartner
The top barriers to AI-enabled productivity are lack of training and change resistance. In this opening keynote, CIOs will learn how to build AI literacy to boost IT performance and how to partner to build an AI-ready enterprise workforce that amplifies their business impact.
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10:00 AM - 10:45 AM JST
Guest Keynote: Behavioral Economics: Driving Business Success by Understanding Human Decision-making process
Namika Sagara,
Executive Officer, Ph.D. Behavioral Scientist and Consultant. Award Winning Speaker and Best Seller Author,
This lecture will explore the growing importance of behavioral economics in the business world.
Traditional economics is based on the assumption that people are rational. However, in reality, human decision-making and behavior often deviate from rationality. Behavioral economics incorporates insights from psychology into classical economics to uncover the mechanisms behind these seemingly irrational choices.
In business settings, decision-making plays a crucial role in every aspect—from customer purchasing behavior to employee motivation and organizational management. We will introduce relevant theories and real-world examples to illustrate these concepts. For instance, the framing effect shows how the way information is presented can alter judgment, while choice overload explains how too many options can actually hinder decision-making.
By understanding behavioral economics, you will gain deeper insights into customer behavior and be able to craft more effective marketing strategies, product development approaches, and business practices.
Through this session, we aim to provide you with practical knowledge and perspectives to scientifically understand human behavior and enhance the quality of decision-making in your business. ... Show More Show Less
Traditional economics is based on the assumption that people are rational. However, in reality, human decision-making and behavior often deviate from rationality. Behavioral economics incorporates insights from psychology into classical economics to uncover the mechanisms behind these seemingly irrational choices.
In business settings, decision-making plays a crucial role in every aspect—from customer purchasing behavior to employee motivation and organizational management. We will introduce relevant theories and real-world examples to illustrate these concepts. For instance, the framing effect shows how the way information is presented can alter judgment, while choice overload explains how too many options can actually hinder decision-making.
By understanding behavioral economics, you will gain deeper insights into customer behavior and be able to craft more effective marketing strategies, product development approaches, and business practices.
Through this session, we aim to provide you with practical knowledge and perspectives to scientifically understand human behavior and enhance the quality of decision-making in your business. ... Show More Show Less
11:00 AM - 11:30 AM JST
Key Strategies & Pitfalls for Manufacturing Success
Kentaro Shikanai,
Sr Director Analyst, Gartner
Manufacturing CIOs must identify opportunities and risks in new technologies. Understanding their company, vendors and customers from both business and technology perspectives is crucial. Business divisions, from R&D to sales, have diverse roles. Balancing caution and optimism for the future, while considering successors, is key. This session explores realistic strategies by examining global competitor and tech provider trends.
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11:00 AM - 11:30 AM JST
The C-Suite Dynamics That Power High-Growth Companies
Jennifer Carter,
Sr Principal Analyst, Gartner
The 2025 Gartner C-Suite Dynamics survey uncovered the frameworks, processes, and habits that separate executive teams of high growth companies from the rest. This session will outline the top findings from the study and provide CIOs with actions to boost their own C-suite's potential.
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11:00 AM - 12:30 PM JST
Leadership Exchange: What Makes Simplification Initiatives Successful?
Dave Aron,
Distinguished VP Analyst, Gartner
Yuki Matsuda,
VP, Team Manager, Gartner
Naoki Nakada,
Executive Partner, Gartner
Nori Yamada,
Executive Partner, Gartner
Toshiki Yabuuchi,
Executive Partner, Gartner
Takenori Namai,
VP, Team Manager, Gartner
This highly conversational session will explore how to think about simplification initiatives and leading them across the enterprise. Join your peers for this unique opportunity to collaborate and share experiences, find best practices and discover new trends.
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11:00 AM - 11:45 AM JST
Roundtable: How Is Your Company Using Generative AI?
Morihiro Kushida,
Sr Executive Partner, Gartner
Eiichiro Kodama,
Executive Partner, Gartner
In Gartner’s Hype Cycle, GenAI is at its peak, with increased activity expected from Japanese companies this year. Selecting the right application, whether bundled with SaaS or using custom algorithms, and the appropriate use case, is important. Additionally, responding to new risks such as expanded attack surfaces and the use of unstructured data is necessary. In this session, members will exchange opinions on GenAI, as both a business opportunity and threat.
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11:00 AM - 11:45 AM JST
Roundtable: How Japanese Companies Can Overcome IT Governance Challenges
Yoshihito Sano,
Executive Partner, Gartner
Masayuki Toriumi,
Executive Partner, Gartner
Recently, we have received numerous inquiries regarding governance, from both global and mid-sized companies. Weak global governance is a unique challenge for Japanese companies. This roundtable offers an opportunity for participants to discuss these issues and explore potential resolutions.
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11:00 AM - 12:30 PM JST
Workshop: Take Your IT Operating Model to the Next Step and Beyond
Masayuki Otomo,
Executive Partner, Gartner
Takuji Takada,
Executive Partner, Gartner
The IT operating model comprises of a number of key facets that need to evolve together in order to support your strategic direction. This workshop will enable you to assess your current enterprise's IT operating model maturity and receive a set of tactics tailored to design, implement and evolve your IT operating model components to the next level.
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12:00 PM - 12:30 PM JST
The Art and Science of Motivation: Tactics to Light the Fire in Your People and Yourself
Rihua Lin,
Director, Advisory, Gartner
CIOs and executives have a unique opportunity to motivate their people by leveraging a combination of art and science. The art taps into the emotional side of motivation. The science relies on data and evidence. Both combined allow CIOs to create a holistic approach to motivation, fostering a highly motivated and engaged workforce. This session shows you how.
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