Gartner HR Conference Sessions

Gartner HR Symposium/Xpo™ 2025 conference dives deep into key topics for CHROs and their leadership teams and how they must redefine employee growth and success within an integrated human-technology workforce. Attend to address your organization’s mission-critical challenges.

2025 Conference Theme

Accelerate Workforce Potential: Building New Foundations for Performance

In 2025, HR’s mandate is to configure a workforce and workplace that can pivot swiftly during times of change, innovate continuously and deliver superior performance, all empowered by technology. ​

Explore our conference sessions below, all developed with this theme in mind.

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Monday, 17 November, 2025

09:00 AM - 09:45 AM AEDT

Gartner Opening Keynote: Transforming How Work Gets Done – HR's New Domain in the AI Era

Katie Sutherland, Director, Advisory, Gartner
Neal Woolrich, Director, Advisory, Gartner
CEOs plan to fuel the next wave of growth by taking cost out of the business, reinvesting in growth areas, and capitalizing on AI. Achieving this vision will require transforming how work gets done across the enterprise. Join us to learn how HR can become an enterprise leader of the change that lies ahead by expanding from its traditional focus on the workforce to how work itself must change. ... Show More Show Less

10:30 AM - 12:30 PM AEDT

Research Discussion: Building a Growth-Ready Workforce in the AI Era

Chantal Steen, VP, Advisory, Gartner
Talent and the workforce remain the greatest challenge for CEOs in growing large-scale organizations today. But employees are not driving growth as expected, despite the introduction of technologies that augment employees’ work. Join this session to learn how the best organizations enable employees to drive growth in the technology-enabled enterprise.

Gartner's Research Discussions are intended to be an opportunity to hear highlights of Gartner insights and learn how to apply them in your organization through in-depth conversation with your peers.
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10:30 AM - 10:50 AM AEDT

Prioritize Function Investments Aligned to Business Needs

Antoinette Chang, Sr Principal, Advisory, Gartner
Nine in 10 Heads of HR say their business relies more heavily on HR today than three years ago. With the increased focus on HR-developed solutions to drive workforce productivity and business growth, a common question we hear from CHROs is, “of all the things I could do, what should I do”? Join this session to learn about HR Score, a Gartner diagnostic used by CHROs and their teams to evaluate performance against 20+ key functional activities to develop or refine the HR strategy and allocate investment resources in the most important areas for the business. ... Show More Show Less

10:30 AM - 11:15 AM AEDT

CHRO Circle Roundtable: Build (or Rebuild) Employee Trust in Times of Constant Change (Multi-group)

Shannon Wiest, Sr Principal, Advisory, Gartner
Fewer than half of employees trust their leaders, which negatively impacts workplace outcomes, particularly trust and employee engagement. HR leaders typically focus on helping leaders operate with transparency, accountability and consistency to regain employee confidence and commitment. However, these tried-and-tested tactics do not necessarily work in an environment where the employee experience is characterized by never-ending change. Join this Roundtable to share and learn how your peers both build and regain employee trust through effective change leadership. ... Show More Show Less

10:30 AM - 11:00 AM AEDT

Right-Size Your Skills-Based Strategy for 2026

Dion Love, VP, Advisory, Gartner
Despite deep investment in skills-based initiatives, CHROs and their teams are seeing disappointing returns. This session addresses the need for a skills strategy that boosts talent fluidity while reducing wasted effort. Participants will learn Gartner’s framework to right-size their skills strategy, ensuring their workforce is prepared for changing business needs. ... Show More Show Less

10:30 AM - 11:15 AM AEDT

Roundtable: Change Management Approaches in an Environment of Never-Ending Change

Ingrid Laman, VP, Advisory, Gartner
Over 80% of organizations have undergone at least one significant organizational restructuring, senior leader transition and/or organizational culture change in the past year. The amount and pace of disruptive change will only increase amid a renewed focus on growth coupled with disruptive technological advancements as well as political and economic uncertainty. Join this roundtable to discuss and debate with your peers’ different approaches to managing change in this time of never-ending change. ... Show More Show Less

10:30 AM - 11:00 AM AEDT

Signature Series: CHRO Leadership Vision---Top Trends & Priorities Shaping 2026

Aaron McEwan, VP, Advisory, Gartner
Each year Gartner surveys hundreds of HR leaders about their priorities and challenges for the coming year. Join this session to reveal the top CHRO trends and priorities for 2026, and to learn the implications and imperatives that will inform your strategic plan. ... Show More Show Less

10:30 AM - 11:00 AM AEDT

Build HR's Digital Dexterity to Drive Organizational Success

Laura Gardiner, Director Analyst, Gartner
Is your HR team ready to support the enterprise in AI and digital transformations? Many HR teams struggle to support business leaders because they lack digital dexterity. In this session, CHROs can learn how to develop their team's digital dexterity in order to support the broader enterprise. ... Show More Show Less

10:30 AM - 11:00 AM AEDT

Hype Isn’t Value: Evaluate Emerging Technologies for Your HR

Sam Grinter, Sr Director Analyst, Gartner
The Hype Cycle for HR Technology is a critical tool for evaluating and prioritizing new technology investments. But how do you determine the business value or associated risks among over 30 enticing options? This session will provide you with the tools to perform horizon scanning and navigate through the wave of hype, revealing the potential of technologies relevant to your specific use case. We'll present an outcome-driven evaluation approach focused on the most essential and disruptive technologies. ... Show More Show Less

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“A great opportunity to take time out of the work week and invest in learning from industry professionals. A diverse conference agenda that kept me fully engaged and already looking forward to next year.” 

Jodie Mather
Director, People Support, Australian Government Department of Human Services

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