All 2026 Conference Sessions

Gartner HR Symposium/Xpo dives deep into key topics for CHROs from AI transformation and workforce redesign to culture, talent, leadership and more to help you address your organization’s mission-critical challenges.

2026 Conference Theme

Power New Possibilities: Lead the Transformation of Work.

The AI era is unlocking a new age of possibilities, and organizations are rethinking their boundaries for growth but often underestimate factors that power the possible. HR leaders have a pivotal opportunity in 2026 to lead the transformation of work and prepare both the work and workforce for success.

Explore our conference sessions below, all developed with this theme in mind.

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Hear directly from our Conference Chair as he shares what makes Gartner HR Symposium/Xpo in Sydney unmissable for CHROs and HR leaders.
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Monday, 16 November, 2026

10:30 AM - 11:00 AM AEDT

Change Has Changed: What You Need to Know About Change Management in the Age of AI
Kaelyn Lowmaster, Director Analyst, Gartner
For 2025, AI has catalyzed high-magnitude, high-stakes change across organizations. Subsequent "trickle down" impacts are driving second and third order changes. As long as organizations are pursuing AI value, none of this will stop any time soon. 78% of CHROs agree that workflows and roles will need to change to get the most out of their organization’s AI investments. CHROs who adapt their strategies to effectively manage change as work continuously and unpredictably evolves will succeed. Join this session to learn how. ... Show More Show Less

10:30 AM - 11:00 AM AEDT

Find Your AI-Labor Ratio: Balancing Workforce and Technology Costs
Jan Bansch, Sr Director Analyst, Gartner
As AI investments grow, C-suite leaders assume ROI will be achieved through headcount reduction. With high infrastructure expenses, producing significant AI value may cost more than current labor. Moreover, AI may increase hidden demand for labor by expanding services and workforce capabilities. This session provides a framework for deconstructing work to track key metrics for AI and labor costs. ... Show More Show Less

10:30 AM - 11:00 AM AEDT

Top Trends Shaping Talent Acquisition for 2027
Jennifer Gaia, Director Analyst, Gartner
Recruiting leaders face tremendous pressure to deliver the scarce talent needed to fuel business transformation. However, economic volatility and AI-driven innovation are creating uncertainty about how to drive recruiting forward. Join this session to learn how top recruiting leaders will address these challenges in 2027 and beyond as an input to your strategic plan. ... Show More Show Less

12:00 PM - 12:30 PM AEDT

AI Advantage: High-Impact Use Cases to Transform Talent Acquisition
Jackie Watrous, Sr Director Analyst, Gartner
AI is transforming talent acquisition, offering organizations a competitive edge and improving outcomes across the recruiting life cycle. This session breaks down our research on talent acquisition use cases, mapped by business value and feasibility. Explore how leading organizations leverage top AI use cases to enhance candidate experience and improve hiring quality and speed. Receive practical guidance on how to score and prioritize your own AI use cases to maximize impact in your talent acquisition strategy. ... Show More Show Less

12:00 PM - 12:30 PM AEDT

Building Future-Ready Leaders at Speed
Ingrid Laman, VP Analyst, Gartner
Today’s senior leaders must possess a different set of capabilities that enable them and their organizations to activate growth in this environment of catalytic change. This breakout will help CHROs select and build the right capabilities to develop in senior leaders. This breakout will take a best of approach and will highlight data and best practices within and beyond the HR practice. ... Show More Show Less

12:00 PM - 12:30 PM AEDT

Chart a Course to Critical Outcomes by Creating a Strategic HR Technology Roadmap
Harsh Kundulli, VP Analyst, Gartner
CHROs are looking to use HR technology to meet increasingly complex demands for process efficiency, employee experience and other critical outcomes. However, they often struggle with competing priorities and proliferating technology options including AI. Attend this session to learn how to overcome those challenges and achieve critical outcomes using Gartner's Strategic Roadmap framework. ... Show More Show Less

12:00 PM - 12:30 PM AEDT

From Vision to Reality: Implementing the AI-Infused HR Operating Model
Robin Boomer, Sr Director Analyst, Gartner
Rapid AI adoption demands a fundamental rethinking of how HR operates. Join this session to uncover practical, step-by-step guidance for redesigning HR processes, roles and service delivery to build your AI-infused HR operating model. ... Show More Show Less

02:00 PM - 02:30 PM AEDT

How to Define High Performance in the AI Era
Tony Guadagni, Director Analyst, Gartner
Generative AI is changing employee performance faster than performance management practices can adapt. Many organizations performance criteria will be out of date as a result. This session provides CHROs with a framework for adapting their performance management strategies to an AI-enabled work environment. ... Show More Show Less

02:00 PM - 02:30 PM AEDT

The AI Value Metrics Every CHRO Must Master
Lydia Wu, Sr Director Analyst, Gartner
This session will present CHROs with the top metrics they need to know for effectively measuring and capturing the value of AI. Show Less

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“A great opportunity to take time out of the work week and invest in learning from industry professionals. A diverse conference agenda that kept me fully engaged and already looking forward to next year.” 

Jodie Mather
Director, People Support, Australian Government Department of Human Services

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