Speaker Bio
Nathan Hill is a Chief of Research with Gartner's Infrastructure & Operations (I&O) Research. He researches and sets the direction and framework for research across all I&O domains, including Cloud and Edge Computing, AI & Machine Learning, Automation, Infrastructure Agility, Continuous Operations, and DevOps, Digital Workplace I&O, and IT Service Management. He has been the Global Conference Chair for Gartner I&O events (physical and virtual). He frequently works with and advises executives, globally, in large and small enterprises, investors, governments, technology and service providers.
Show More
Show Less
Sessions
Monday, 11 May, 2026
10:30 AM - 11:00 AM AEST
Leadership Vision 2026 Infrastructure and Operations
Nathan Hill,
Distinguished VP Analyst, Gartner
This session will focus on the key challenges and trends impacting infrastructure and operations, and what leadership actions will generate success in 2026 and beyond. We will address how you must work with leaders, stakeholders, and customers to understand the relative business value of the services your team delivers today or could deliver, going forward. I&O leaders should use these insights to enhance their strategic vision, delivery programs and prioritize services.
...
Show More
Show Less
Monday, 11 May, 2026
02:00 PM - 02:30 PM AEST
5 Keys to Success as a New Head of I&O
Nathan Hill,
Distinguished VP Analyst, Gartner
Taking on a new role as the head of I&O is tough, whether moving in from another enterprise or stepping up internally, with multiple stakeholders across IT and the business who all have demands from you and are waiting for you to deliver. In this session, we will set out five key areas to focus on during your first year in role, that will help you succeed and grow your career.
...
Show More
Show Less
Tuesday, 12 May, 2026
12:00 PM - 12:45 PM AEST
Ask the Expert: Elevating Infrastructure and Operations to the Boardroom
Nathan Hill,
Distinguished VP Analyst, Gartner
CIOs and I&O leaders feel that boardroom stakeholders often overlook crucial IT infrastructure and operations issues. To address this, CIOs and I&O leaders should strategically introduce these topics in boardroom discussions, highlighting their importance and establishing clear connections to both tangible and intangible business priorities.
...
Show More
Show Less