All 2025 Conference Sessions

The 2025 conference dove deep into key topics for finance leaders around growth strategy, cost optimization, AI and more.

Session Take-Aways

Dive into some of the key take-aways you may have missed from the 2025 conference.

Creating Long-Term Value Through Strategic Cost Optimization

Speaker:

  • Michelle Carlsen

Key take-aways

  • Traditional cost structure models don’t always help organizations drive long-term value creation. 
  • The long-term value creation of cost optimization initiatives can be greatly improved by focusing efforts in a way that prioritizes and protects spending towards factors intrinsic to the organization, aka differentiating costs.
  • Cost optimization and efficiency improvement strategies should be targeted toward enabling costs that directly support mission-critical operational outcomes, and the optimization goal in this area should be to achieve a satisfactory level of performance with the minimum viable spend.
  • The bulk of cost-cutting should be aimed toward commoditizing costs.  

 

How Finance Leaders Can Play the Right Role in AI Initiatives

Speaker:

  • Marco Steecker

Key take-aways

  • CEOs expect finance leaders to deliver on many facets of AI, including collaborating with vendors, leading in-house AI initiatives and providing strategic guidance to IT. 
  • When implementing finance AI initiatives, finance leaders should choose the most suitable role for each project: end-user advocate, co-developer or pioneer.
  • The end-user advocate role mostly applies to AI solutions bought “off-the-shelf,” where finance leaders’ domain knowledge enables them to outline processes and preferences, get involved in testing and troubleshooting solutions, while understanding and documenting how to operate the AI solution.

 

Key Steps in Crafting a Compelling Finance Technology Roadmap

Speaker:

  • Nisha Bhandare

Key take-aways

  • “Typical finance technology roadmaps make the mistake of starting with a technology-first mindset without a clear link to the business strategy.”
  • “Finance technology roadmaps should start with the business strategy, identify the capabilities needed in finance to support the strategy and then decide the technology to support it.” 
  • “A common business strategy is to increase operating efficiency, a potential driver of that might be to improve employee efficiency, and this can point to a finance capability: digitize the billing process.” 
  • Repeating this process will identify a range of finance capabilities needed to deliver the business strategy. Now it’s time to prioritise these finance capabilities, mapping them into three categories: core, differentiated and innovative."

2025 Emerging Trends in the Finance Technology Market

Speaker:

  • Marcus Marion

Key take-aways

  • The two most important things finance must get right in order to optimize the technology roadmap and drive real impact are having well-defined organizational needs and having a strong knowledge of the finance technology landscape.
  • The top 5 finance technologies for 2025 are enterprise resource planning (ERP), financial planning software, business process automation (BPA), source to pay vs. accounts payable and customer resource management (CRM). 
  • Technologies that enable speed and AI-augmented process transformation will dominate investment in 2025 and 2026.
  • CFOs should explore new technology avenues to understand what’s available and formulate targeted questions to evaluate what’s best for the organization.

 

Succeeding as a New CFO

Speaker:

  • Dennis Gannon

Key take-aways

  • Outgoing CFO tenure reached a five-year low of 5.6 years in the fourth quarter of 2024, with new CFOs taking the helm at a time of great technological change and opportunity. 
  • Today’s CFO role often extends well beyond traditional finance. New To Role CFOs should be strategic about this, clarifying the current and desired extent of the role with company leadership.
  • Building strong C-suite and business leader relationships is key to a new CFO’s success. They should prioritize teaming up with the CIO to lead digital strategy, fostering forward-looking discussions with business leaders that focus on risk and performance drivers, and engaging with the head of sales to understand and support their engagement with customers.

 

How to Get the Digital Talent Finance Needs

Speaker:

  • Mallory Barg Bulman

Key take-aways

  • Gartner estimates that by 2027, about half of finance talent will need to be digital, requiring a major shift in workforce skills and staffing.
  • Upskilling both core and digital finance talent is essential in a competitive labor market, with a focus on low- and no-code technologies.
  • Finance leaders should first strive to find and develop hidden “citizen digital talent” because it has the dual benefit of filling talent gaps at a lower cost than hiring and providing a development path for existing employees that can boost engagement and retention.

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Wednesday, 10 September, 2025

09:30 AM - 10:15 AM BST

Gartner Opening Keynote: Unlocking Finance’s New Identity With Key Habits

Clement Christensen, Sr Director Analyst, Gartner
Mallory Bulman, Sr Director Analyst, Gartner
CFOs continue to invest in digital initiatives across Finance, but most report that their transformations feel like a collection of technical and tactical projects that are not truly reshaping the value that Finance can and should deliver to the broader organization. This is because a critical ingredient for success is missing: a new identity. In this keynote, we will share why identity brings power, purpose, and lasting change to the future of Finance. We will also dive deep into the differentiating habits that leading Finance teams use to shape and embrace a new identity for the future of Finance, equipping you to take these habits back to lead your team effectively. ... Show More Show Less

10:30 AM - 10:50 AM BST

BlackLine: Data Is the New Currency — How Automation & AI Are Redefining Finance

Josh May, SC MANAGER, BlackLine
The Office of the CFO is prioritising intelligent automation and AI to deliver faster, more reliable data that drives strategic decision-making. Yet, 70% of finance executives have made significant business decisions based on inaccurate financial data, according to Censuswide. In a landscape where financial accuracy and compliance are critical, organisations must combine trusted data with intelligence to enable future-ready financial operations. ... Show More Show Less

10:30 AM - 10:50 AM BST

Workato: From Enterprise Orchestration to Agentic AI - A CFO’s Path to Intelligent Finance

Mike Harrington, REVOPS SOLUTIONS EXPERT, Workato
CFOs are under pressure to modernise finance while maintaining control. This session explores how enterprise orchestration lays the foundation for agility and insight across finance operations- then introduces how Agentic AI can elevate decision-making, reduce manual work and scale impact responsibly. Discover practical steps and real-world examples to drive smarter, more efficient finance operations. ... Show More Show Less

11:00 AM - 11:45 AM BST

Roundtable: Hacks to Shorten Your Accounting Close

Irmina Melarkode, Director Analyst, Gartner
Join this highly interactive discussion with your peers, lightly facilitated by a Gartner expert, on strategies and challenges in achieving a faster accounting close. Show Less

11:00 AM - 11:30 AM BST

How to Create Long-Term Value with Strategic Cost Optimization

Michelle Carlsen, Director Analyst, Gartner
Long-term value realization has become increasingly challenging, and most CFOs have already executed multiple rounds of cost reductions. This session will explore how the top finance teams use the unique selling points of their companies to develop a differentiated cost structure strategy, and how to prioritize spending on areas that will produce the best long-term returns. ... Show More Show Less

11:00 AM - 11:30 AM BST

Building Leadership Competencies for the Future of Finance

Dennis Gannon, VP Analyst, Gartner
Less than half of finance employees are satisfied with people management at their company and one in four are looking for a new job. Many finance leaders struggle to deliver on digital business transformations. The best finance leaders not only wear many hats, but also find the ones that fit. Join us to look at how to build your effectiveness through a focus on key leadership competencies. ... Show More Show Less

11:00 AM - 11:30 AM BST

Navigating the Hype: A Realistic Approach to AI Maturity in Finance

Matthew Kiel, Managing Vice President, Gartner
Finance is at the beginning of a long-term transition to a workplace supported by AI. Getting value from AI requires developing a competency that will deliver increasing value over time. This session will show finance leaders a structured approach to building an AI maturity that delivers value in both the short and long term. ... Show More Show Less

11:00 AM - 11:20 AM BST

Market Trends and Magic Quadrant Insights for Financial Planning Software

Sanjay Champaneri, VP, Team Manager, Gartner
Discover how financial planning software, Magic Quadrants and Critical Capabilities can transform your vendor evaluation process. This session provides insights into comprehensive market overviews, vendor quadrant comparisons, and evaluation guidance. Learn to leverage MQs and CCs to make informed decisions that align with your business objectives and support digital FP&A transformation efforts. ... Show More Show Less

11:00 AM - 11:30 AM BST

Navigating the Future of Controllership: Embrace Evolving Roles and Digital Accounting

Hilary Richards, VP Analyst, Gartner
Controllership is the largest and most underappreciated finance subfunction. Digital innovations are usurping controllership teams’ legacy responsibilities, calling into question the function’s traditional jobs and value proposition. This session will discuss how the Controllership function continues to evolve roles and workflow to capitalize on digital acceleration in accounting. ... Show More Show Less

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