All 2025 Conference Sessions

The 2025 conference dove deep into key topics for finance leaders around growth strategy, cost optimization, AI and more.

Session Take-Aways

Dive into some of the key take-aways you may have missed from the 2025 conference.

Creating Long-Term Value Through Strategic Cost Optimization

Speaker:

  • Michelle Carlsen

Key take-aways

  • Traditional cost structure models don’t always help organizations drive long-term value creation. 
  • The long-term value creation of cost optimization initiatives can be greatly improved by focusing efforts in a way that prioritizes and protects spending towards factors intrinsic to the organization, aka differentiating costs.
  • Cost optimization and efficiency improvement strategies should be targeted toward enabling costs that directly support mission-critical operational outcomes, and the optimization goal in this area should be to achieve a satisfactory level of performance with the minimum viable spend.
  • The bulk of cost-cutting should be aimed toward commoditizing costs.  

 

How Finance Leaders Can Play the Right Role in AI Initiatives

Speaker:

  • Marco Steecker

Key take-aways

  • CEOs expect finance leaders to deliver on many facets of AI, including collaborating with vendors, leading in-house AI initiatives and providing strategic guidance to IT. 
  • When implementing finance AI initiatives, finance leaders should choose the most suitable role for each project: end-user advocate, co-developer or pioneer.
  • The end-user advocate role mostly applies to AI solutions bought “off-the-shelf,” where finance leaders’ domain knowledge enables them to outline processes and preferences, get involved in testing and troubleshooting solutions, while understanding and documenting how to operate the AI solution.

 

Key Steps in Crafting a Compelling Finance Technology Roadmap

Speaker:

  • Nisha Bhandare

Key take-aways

  • “Typical finance technology roadmaps make the mistake of starting with a technology-first mindset without a clear link to the business strategy.”
  • “Finance technology roadmaps should start with the business strategy, identify the capabilities needed in finance to support the strategy and then decide the technology to support it.” 
  • “A common business strategy is to increase operating efficiency, a potential driver of that might be to improve employee efficiency, and this can point to a finance capability: digitize the billing process.” 
  • Repeating this process will identify a range of finance capabilities needed to deliver the business strategy. Now it’s time to prioritise these finance capabilities, mapping them into three categories: core, differentiated and innovative."

2025 Emerging Trends in the Finance Technology Market

Speaker:

  • Marcus Marion

Key take-aways

  • The two most important things finance must get right in order to optimize the technology roadmap and drive real impact are having well-defined organizational needs and having a strong knowledge of the finance technology landscape.
  • The top 5 finance technologies for 2025 are enterprise resource planning (ERP), financial planning software, business process automation (BPA), source to pay vs. accounts payable and customer resource management (CRM). 
  • Technologies that enable speed and AI-augmented process transformation will dominate investment in 2025 and 2026.
  • CFOs should explore new technology avenues to understand what’s available and formulate targeted questions to evaluate what’s best for the organization.

 

Succeeding as a New CFO

Speaker:

  • Dennis Gannon

Key take-aways

  • Outgoing CFO tenure reached a five-year low of 5.6 years in the fourth quarter of 2024, with new CFOs taking the helm at a time of great technological change and opportunity. 
  • Today’s CFO role often extends well beyond traditional finance. New To Role CFOs should be strategic about this, clarifying the current and desired extent of the role with company leadership.
  • Building strong C-suite and business leader relationships is key to a new CFO’s success. They should prioritize teaming up with the CIO to lead digital strategy, fostering forward-looking discussions with business leaders that focus on risk and performance drivers, and engaging with the head of sales to understand and support their engagement with customers.

 

How to Get the Digital Talent Finance Needs

Speaker:

  • Mallory Barg Bulman

Key take-aways

  • Gartner estimates that by 2027, about half of finance talent will need to be digital, requiring a major shift in workforce skills and staffing.
  • Upskilling both core and digital finance talent is essential in a competitive labor market, with a focus on low- and no-code technologies.
  • Finance leaders should first strive to find and develop hidden “citizen digital talent” because it has the dual benefit of filling talent gaps at a lower cost than hiring and providing a development path for existing employees that can boost engagement and retention.

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Wednesday, 10 September, 2025

11:00 AM - 11:30 AM BST

How to Create Long-Term Value with Strategic Cost Optimization

Michelle Carlsen, Director Analyst, Gartner
Long-term value realization has become increasingly challenging, and most CFOs have already executed multiple rounds of cost reductions. This session will explore how the top finance teams use the unique selling points of their companies to develop a differentiated cost structure strategy, and how to prioritize spending on areas that will produce the best long-term returns. ... Show More Show Less

11:00 AM - 11:30 AM BST

Building Leadership Competencies for the Future of Finance

Dennis Gannon, VP Analyst, Gartner
Less than half of finance employees are satisfied with people management at their company and one in four are looking for a new job. Many finance leaders struggle to deliver on digital business transformations. The best finance leaders not only wear many hats, but also find the ones that fit. Join us to look at how to build your effectiveness through a focus on key leadership competencies. ... Show More Show Less

11:00 AM - 11:30 AM BST

Navigating the Hype: A Realistic Approach to AI Maturity in Finance

Matthew Kiel, Managing Vice President, Gartner
Finance is at the beginning of a long-term transition to a workplace supported by AI. Getting value from AI requires developing a competency that will deliver increasing value over time. This session will show finance leaders a structured approach to building an AI maturity that delivers value in both the short and long term. ... Show More Show Less

11:00 AM - 11:30 AM BST

Navigating the Future of Controllership: Embrace Evolving Roles and Digital Accounting

Hilary Richards, VP Analyst, Gartner
Controllership is the largest and most underappreciated finance subfunction. Digital innovations are usurping controllership teams’ legacy responsibilities, calling into question the function’s traditional jobs and value proposition. This session will discuss how the Controllership function continues to evolve roles and workflow to capitalize on digital acceleration in accounting. ... Show More Show Less

11:45 AM - 12:15 PM BST

Super-Charging Forecasting: A New Data Paradigm for Transformative Insights

Matthew Mowrey, Sr Director Analyst, Gartner
A fundamental obstacle to better forecasting is the entrenched accounting perspective we apply to data. Join the session to learn how FP&A leaders can unlock the full potential of data by shifting to a paradigm centered on business drivers and their relationship to a forecast model. This will enable the framing of data required to provision driver-based machine learning models. ... Show More Show Less

11:45 AM - 12:15 PM BST

How Finance Leaders Can Play the Right Role in AI Initiatives

Marco Steecker, Sr Director, Research, Gartner
As AI adoption becomes increasingly decentralized and domain-specific, CFOs have been under renewed pressure to reevaluate finance’s role in driving AI adoption and its impact on organizational models. Join the session to better define your role in supporting AI initiatives based on your organization’s needs and capabilities. ... Show More Show Less

11:45 AM - 12:15 PM BST

Unite and Inspire: Creating a Powerful Vision for Finance Transformation

Geraldine Garaud, Sr Director Analyst, Gartner
A compelling vision is critical to the success of an organization’s finance transformation programs. Executive leaders should work with their teams to create a finance transformation vision that aligns with corporate and competitive strategies, supports brand values, motivates employees, and addresses customers’ needs. Join this session to craft your finance transformation vision. ... Show More Show Less

11:45 AM - 12:15 PM BST

3 Key Actions to Progress Toward an On-Demand Close

Renata Viana, Director Analyst, Gartner
Providing error-free, trusted and easily accessible financial data insights is a critical objective that corporate controllers are struggling to deliver on. This research focuses on how to make progress for an on-demand close to meet this need and enable autonomous accounting. ... Show More Show Less

02:30 PM - 03:00 PM BST

3 Building Blocks of Sustainable Finance Process Excellence

Tamara Shipley, VP Analyst, Gartner
For finance transformation leaders, achieving sustainable process excellence requires a strategic framework. This session reveals the three building blocks: an integrated system for managing performance, driving process improvement, and cultivating strong stakeholder relationships to ensure their needs are met. Learn how to construct this vital infrastructure to evolve and sustain finance operations. ... Show More Show Less

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CFO

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