Top Technology Trends in 2025 That Will Impact Your CRM and Customer Experience Strategy
Monday, 06 October, 2025 / 01:45 PM - 02:15 PM GST
About the Session
2025 marks the year of the turning point for your organization's CRM and customer experience strategy. CRM and CX leaders are reprioritizing their spendings to get business strategy, technology, data, industry value chain and governance foundations in place for deploying AI at scale. Join this session as we discuss the top technology trends in CRM and CX that should be the top of the mind of CIOs, CX and senior applications leaders.
