All 2026 Conference Sessions

Gartner Digital Workplace Summit 2026 dives deep into key topics for digital workplace around AI and more to help you address your organization’s mission-critical challenges.

2026 Conference Theme

Elevating Human Potential in an AI-Native Workplace

Generative and agentic AI are shifting from pilots to widespread adoption. To seize these opportunities, organizations must evolve. Digital workplace leaders who foster growth, governance, data quality, and AI skills will empower their teams and drive success in the AI era.

Explore our conference sessions below, all developed with this theme in mind.

Get a sneak peek at the mission-critical priorities shaping the future — and dive deeper into these insights live at Gartner Digital Workplace Summit 2026.
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Monday, 27 April, 2026

09:30 AM - 10:15 AM BST

Gartner Opening Keynote: The Human Compass - Chart Your Course to an AI-Native Workplace
Max Goss, Sr Director Analyst, Gartner
Erin Pierre, Sr Principal Analyst, Gartner
Many organizations are on a journey that requires more than just speed, it demands a clear sense of direction. A journey to elevate human potential, especially in a world focused on AI. To prepare your organization and employees for an AI native workplace, digital workplace leaders must stop just chasing tools and vendor hype and instead empower their employees to thrive in this new world. To do this, leaders must focus on four key areas: Trust, Governance, Empowerment and Re-imagination. Join us as we discuss how to enable leaders and employees to thrive in the AI native era. ... Show More Show Less

11:00 AM - 11:45 AM BST

Ask the Expert: How Are Meeting Practices and Technologies Evolving?
Adam Preset, VP Analyst, Gartner
Hybrid work has amplified meeting overload in many organizations. How can leaders design hybrid meetings and office spaces that ensure everyone feels included? What are the best practices and technologies to support this? Join a Gartner expert to gain insights, and exchange ideas and best practices to get the best outcomes and greater engagement in your meetings. ... Show More Show Less

11:00 AM - 11:45 AM BST

Ask the Expert: How to Mitigate the Risks of AI Agents?
Olga Martí, Director Analyst, Gartner
AI agents are seeing rapid adoption in organizations as their capabilities deliver increasing value. However, they can be a new risk if not deployed securely and without oversight. Bring your questions to this session to learn about tactics to mitigate the risks. ... Show More Show Less

11:00 AM - 11:30 AM BST

Benchmarking Digital Workplace Maturity in 2026
Dan Wilson, VP Analyst, Gartner
End-user services and digital workplace leaders often ask how their maturity compares to others, how to secure funding, and how to prioritize investments. This session will review the Gartner digital workplace maturity model and provide insights from our continuously growing dataset of client-submitted maturity assessments and client interactions. ... Show More Show Less

11:00 AM - 12:00 PM BST

Contract Negotiation Clinic: Reduce Contract Risks in AI and GenAI Deals
Simone Cleminson, Sr Principal, Advisory, Gartner
This session will explore the contractual risks associated with AI and GenAI software, as well as SaaS deals, including agentic AI. We will identify contract examples and negotiation strategies, examining contract terms from these vendors, LLM providers and IT services providers. ... Show More Show Less

11:00 AM - 11:30 AM BST

Four Generative AI Skills That Turbocharge Adoption
Tori Paulman, VP Analyst, Gartner
In a world where technological advancements shape business success, this session will empower DW leaders to drive workforce GenAI success. Discover why your enablement strategies are not leading to business value by uncovering the four essential GenAI skills: use case identification, tech fluency, effective prompting and results discernment. Learn to leverage quick wins and use an experiential learning framework to accelerate skill building and achieve rapid results. ... Show More Show Less

11:00 AM - 11:20 AM BST

Magic Quadrant for Endpoint Management Tools
Tom Cipolla, VP Analyst, Gartner
Endpoint management tools are an essential ingredient in a cost efficient and secure digital workplace. Recent advancements in technology have dramatically reduced operational labor and increased the ability to protect DEX while performing routine operations. This theater session will present the inaugural and recently published 2025 Magic Quadrant for Endpoint Management Tools. ... Show More Show Less

11:00 AM - 11:20 AM BST

Magic Quadrant for Intranet Packaged Solutions
Helen Poitevin, Distinguished VP Analyst, Gartner
Intranets are one of the few technology investments organizations make that have widespread impact on employee experience, productivity and community-building. Join this session to learn about the intranet packaged solutions market trends and key players. ... Show More Show Less

11:00 AM - 11:30 AM BST

Mitigating Geopolitical Risks in Cloud Office Suites for Non-U.S. Organizations
Nikos Drakos, VP Analyst, Gartner
Geopolitical volatility compels non-U.S. organizations to reassess risks from U.S.-based cloud office suites. This session will explore tactics for mitigating concerns about the extraterritorial reach of U.S. laws, focusing on potential data access, service disruption and developing practical contingency plans. ... Show More Show Less

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“Attending Gartner Digital Workplace Summit 2025 was a transformative experience. Networking with industry leaders and vendors helped to offer practical strategies that I can apply to drive innovation within my organization.”

Head of Workplace Experience, DSTA

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