Explore this year’s topics

View topics for digital workplace executives and dive into last year’s sessions while we work on the full 2026 agenda.

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      Conference Topics at a Glance

      This year’s conference theme is Elevating Human Potential in an AI-Native Workplace. Explore our topics, all developed with this theme in mind.

      Future of Work

      Equip digital workplace teams and implement the strategies, tools, services and support necessary to guide your organization through the reshaping of the future of work led by emerging technology and artificial intelligence.

      Deploying Generative, Everyday and Agentic AI

      Address ongoing challenges in governance and enablement, and mitigate emerging risks to empower the workforce to utilize generative and everyday AI-infused digital workplace technologies and implement agentic AI to take workforce productivity to new heights.

      Integrating Business and IT Strategies

      Align digital workplace and business strategies, clearly articulate the vision, define outcomes-based metrics, deliver business value to increase strategic impact, and secure support and funding for continued investment.
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      Look back at the 2025 Conference Sessions
      Many conference sessions were presented each day at the Gartner Digital Workplace Summit 2025. While we work to develop the 2026 agenda, filter to see sessions that align with your role and interests.

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      Monday, 19 May, 2025

      09:30 AM - 10:15 AM BST

      Gartner Opening Keynote: Buy, Build and Blend Your Digital Workplace
      Tori Paulman, VP Analyst, Gartner
      Jason Wong, Distinguished VP Analyst, Gartner
      In today's rapidly evolving digital landscape, leaders must provide stable, enterprise-ready services, while unlocking value and innovation among workers to create an effective digital workplace. This keynote will provide a blueprint for balancing a strategic buy approach, empowering a workforce of builders, and blending a digital employee experience that takes work from friction to flow by personalizing work environments. ... Show More Show Less

      10:30 AM - 10:50 AM BST

      FileOrbis: Governance First: Building Secure Workplaces with Smart Document Management in AI Era
      Gokhan Aydin, VP, Sales and Business Development, Fileorbis
      In the Gen AI era, secure and compliant document management is essential for modern workplaces. FileOrbis takes a governance-first approach, providing robust features like intelligent data classification, secure file sharing, real-time monitoring, and granular permission management. With seamless integration into digital workflows and comprehensive audit logs, it safeguards sensitive data while enabling efficient collaboration and AI-driven innovation. Join our session to discover how FileOrbis empowers organizations to build secure, smart workplaces with governance at their core. ... Show More Show Less

      10:30 AM - 10:50 AM BST

      Nexthink: Navigating your DEX Journey to Drive Efficiency & Boost Productivity
      Scott Pope, SENIOR VALUE ADVISORY CONSULTANT EMEA, Nexthink
      In today’s fast-evolving digital workplace, organisations face the challenge of enhancing employee experience while driving operational efficiency, technology adoption and productivity at scale. This session explores how Nexthink’s Digital Employee Experience (DEX) solution empowers IT leaders and teams to navigate this journey effectively to deliver business value. ... Show More Show Less

      11:00 AM - 12:00 PM BST

      Contract Negotiation Clinic: Microsoft
      Ben Jepson, Director Analyst, Gartner
      The complexity of Microsoft's licensing scheme, new GenAI products and the number of contractual options often make it difficult for IT leaders to negotiate contracts and renewals. This interactive clinic describes strategies for IT leaders to successfully negotiate such contracts, which encourage risk reduction and value maximization. ... Show More Show Less

      11:00 AM - 11:30 AM BST

      Ignite Your MSE Digital Workplace Strategy With a Talent-Led Approach
      Sarah Davies, Sr Director Analyst, Gartner
      53% of MSE digital leaders fail to achieve strategic outcomes and often prioritizing operational efficiency over strategic demands. Digital workplace strategies stagnate in maintenance and compliance cycles. Reignite your strategy with a talent-led approach that empowers employees and offers point-in-time prioritization, freeing talent capacity to drive your DWP strategy forward. ... Show More Show Less

      11:00 AM - 11:30 AM BST

      The State of Digital Workplace Maturity in 2025
      Dan Wilson, VP Analyst, Gartner
      End-user services and digital workplace leaders often ask how their maturity compares to others, how to make the case for additional funding and how to prioritize investments. This session will review the Gartner digital workplace maturity model and provide insights from our continuously growing dataset of client-submitted maturity assessments and client interactions. ... Show More Show Less

      11:00 AM - 11:20 AM BST

      Exploring the Digital Adoption Platform Market
      Stephen Emmott, Sr Director Analyst, Gartner
      This theater session will explore the market for digital adoption platforms, including market direction, vendors and their capabilities. Learn more and help improve adoption and engagement of technology by your employees, empowering them to perform more efficiently and effectively. ... Show More Show Less

      11:00 AM - 11:30 AM BST

      SaaS Sprawl: How to Turn Shadow IT Into Democratized Delivery (and Save Money)
      Tom Cipolla, VP Analyst, Gartner
      Software as a service spend and demand for new solutions from business units continues to grow. IT typically is aware of only a third of applications used due to decentralized ownership and sourcing. Gartner estimates that as many as 25%, and vendors report that up to 50%, of licenses are not regularly used. In this session, we will discuss strategies to turn shadow IT into cost-effective business empowerment. ... Show More Show Less

      11:00 AM - 12:30 PM BST

      Workshop: Digital Workplace Accessibility: The Future of Digital Employee Experience
      Erin Pierre, Sr Principal Analyst, Gartner
      The digital workplace serves as the bridge between people and technology, therefore, they play an important role in creating a more equitable and inclusive digital experience. The workshop will dive into how digital workplace leaders can create a more inclusive work environment and the role of accessibility technologies in the workplace. ... Show More Show Less

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      “Attending Gartner Digital Workplace Summit 2025 was a transformative experience. Networking with industry leaders and vendors helped to offer practical strategies that I can apply to drive innovation within my organization.”

      Head of Workplace Experience, DSTA

      Discover what it’s like to experience Gartner Digital Workplace Summit 2026.