All 2026 Conference Sessions

Gartner Digital Workplace Summit 2026 dove deep into key topics for digital workplace around enhancing digital employee experience, leveraging GenAI, improving technology adoption and more.

Session Takeaways

Dive into some of the key takeaways you may have missed from Gartner Digital Workplace Summit.

Gartner Opening Keynote: The Human Compass: Chart Your Course to an AI-Native Workplace

Speakers:

Max Goss, Sr Director Analyst

Erin Pierre, Sr Principal Analyst

 

  1. Trust, not technology maturity, is the primary barrier to workplace AI adoption. Executive pressure and vendor hype accelerate deployment, but employees experience AI as something happening to them rather than with them, driving resistance and low adoption.
  2. Three navigation waypoints center organizational strategy: trust, govern, and empower. Organizations must keep employees at the center by avoiding narrow focus on tools or vendor hype.
  3. Governance must enable, not restrict. Intelligent, cross-functional, risk-based controls with guardrails replace hard restrictions, allowing AI agents to safely collaborate with humans under adaptive frameworks.

 

Related research: The Human Compass: Chart Your Course to an AI-Native Workplace

Gartner Keynote: "Lead With Impact: North Star DEX Leaders

Speakers:

Tori Paulman, VP Analyst  

Dan Wilson, VP Analyst

  1. Over 80% of digital workplaces are stuck in low maturity, while CIOs expect transformational outcomes, creating an ambition impossible gap that demands decisive leadership.
  2. An emerging class of north star digital employee experience (DEX) leaders stand out by anchoring on strategies in outcomes: clear value metrics, direct linkage to business results, and sustained executive and stakeholder commitment.
  3. North star DEX leadership requires a mindset shift, structured listening strategy, broader stakeholder engagement and alignment, and outcome-focused value stories that tie DEX investments to measurable business impact.

Related research: Lead With Impact: Becoming a North Star DEX Leader

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      Hundreds of conference sessions were presented each day at the 2026 Gartner Digital Workplace Summit. While we work to develop this year’s agenda, filter to see sessions that align with your role and interests.

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      Monday, 27 April, 2026

      09:30 AM - 10:15 AM BST

      Gartner Opening Keynote: The Human Compass - Chart Your Course to an AI-Native Workplace
      Erin Pierre, Sr Principal Analyst, Gartner
      Max Goss, Sr Director Analyst, Gartner
      Many organizations are on a journey that requires more than just speed, it demands a clear sense of direction. A journey to elevate human potential, especially in a world focused on AI. To prepare your organization and employees for an AI native workplace, digital workplace leaders must stop just chasing tools and vendor hype and instead empower their employees to thrive in this new world. To do this, leaders must focus on four key areas: Trust, Governance, Empowerment and Re-imagination. Join us as we discuss how to enable leaders and employees to thrive in the AI native era. ... Show More Show Less

      05:15 PM - 06:00 PM BST

      Guest Keynote: How to Survive and Thrive in New Environments
      Tim Peake, Astronaut
      In 2016, Tim Peake returned from a six-month mission to the International Space Station. On this mission, he lived and worked in isolation, confined to a small space along with five other astronauts and dealt with the ever-present threat of space debris, fire or medical emergency raises many challenges. In order to psychologically prepare for this, he trained in extreme environments, including living underground for seven days in vast cave systems or spending twelve days on the ocean floor in an underwater habitat.
      Join us as Tim shares how his experiences gave him a unique insight into what it takes not just to survive but to thrive in isolation. According to Tim, ""It's important to embrace your new surroundings and make a positive mental adjustment in order to ‘normalize the abnormal.’” He demonstrates how structure and routine are key to daily life, where you must learn to focus on what you can achieve and not being distracted by factors that are outside of your control. Tim will share strategies to maintain positive mental attitude and good communication skills in new and different environments       ... Show More Show Less
      Tuesday, 28 April, 2026

      09:15 AM - 10:00 AM BST

      Gartner Keynote: Lead With Impact: North Star DEX Leaders
      Tori Paulman, VP Analyst, Gartner
      Dan Wilson, VP Analyst, Gartner
      Step into the future of DEX and Digital Workplace leadership with Gartner Vice President Analysts Tori Paulman and Dan Wilson. In this forward-looking keynote, discover the four, essential qualities that define North Star DEX leaders: empathy, promise, outcomes, and a DEX leadership mindset. Learn from real-world examples and industry trailblazers as you explore how to set your DEX ambition, foster trusted business partnerships, and craft a strategic unified DEX vision that elevates your role in delivering better business outcomes. You will leave this keynote ready to chart your path to become the DEX leader of tomorrow. ... Show More Show Less

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      “The Gartner Digital Workplace Conference delivered practical, forward-thinking insights that I could immediately apply to improve productivity and collaboration in my organization. I especially valued the balance of strategic vision and real-world case studies, which made complex digital transformation ideas feel actionable. It was a highly worthwhile experience for staying ahead in an evolving workplace landscape.”

      Mark Harchar
      Enterprise Technical Architect, AdventHealth

      Discover what it’s like to experience Gartner Digital Workplace Summit.