This year’s conference theme is Elevating Human Potential in an AI-Native Workplace. Explore our topics, all developed with this theme in mind.
Explore this year’s topics
View topics for digital workplace executives and dive into last year’s sessions while we work on the full 2026 agenda.
Conference Topics at a Glance
Future of Work
Equip digital workplace teams and implement the strategies, tools, services and support necessary to guide your organization through the reshaping of the future of work led by emerging technology and artificial intelligence.
Deploying Generative, Everyday and Agentic AI
Address ongoing challenges in governance and enablement, and mitigate emerging risks to empower the workforce to utilize generative and everyday AI-infused digital workplace technologies and implement agentic AI to take workforce productivity to new heights.
Integrating Business and IT Strategies
Align digital workplace and business strategies, clearly articulate the vision, define outcomes-based metrics, deliver business value to increase strategic impact, and secure support and funding for continued investment.
Look back at the 2025 Conference Sessions
Many conference sessions were presented each day at the Gartner Digital Workplace Summit 2025. While we work to develop the 2026 agenda, filter to see sessions that align with your role and interests.
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Monday, 19 May, 2025
09:30 AM - 10:15 AM BST
Gartner Opening Keynote: Buy, Build and Blend Your Digital Workplace
Tori Paulman,
VP Analyst, Gartner
Jason Wong,
Distinguished VP Analyst, Gartner
In today's rapidly evolving digital landscape, leaders must provide stable, enterprise-ready services, while unlocking value and innovation among workers to create an effective digital workplace. This keynote will provide a blueprint for balancing a strategic buy approach, empowering a workforce of builders, and blending a digital employee experience that takes work from friction to flow by personalizing work environments.
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05:15 PM - 06:00 PM BST
Guest Keynote: Navigating the Multi-Generational Workplace
Dr. Paul Redmond,
Former Director of Student Experience and Enhancement University of Liverpool,
Today’s workplace is more demographically diverse than ever. For the first time, four generations are working together, sharing the same workplaces, working on the same projects, vying for the same career opportunities. As a manager, you need to understand how to get the best from your multi-generational teams. This presentation will show you how to do it, and how, by harnessing ‘DQ’ (digital intelligence) and ‘EQ’ (emotional intelligence) , you and your team can achieve excellence.
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Tuesday, 20 May, 2025
09:15 AM - 10:00 AM BST
Gartner Keynote: The Great AI Bake-Off: Crafting the Perfect Recipe for the Digital Workplace
Max Goss,
Sr Director Analyst, Gartner
Erin Pierre,
Sr Principal Analyst, Gartner
The impact of AI in I&O is continuing to grow, but organizations are struggling to demonstrate value, protect their data from AI, improve AI skills and literacy, and encourage their employees to adopt at scale. This session explores the top four AI ingredients and seeks to empower I&O leaders to craft the perfect recipe for AI success.
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