All 2026 Conference Sessions

Gartner Digital Workplace Summit 2026 dives deep into key topics for digital workplace around AI and more to help you address your organization’s mission-critical challenges.

2026 Conference Theme

Elevating Human Potential in an AI-Native Workplace

Generative and agentic AI are shifting from pilots to widespread adoption. To seize these opportunities, organizations must evolve. Digital workplace leaders who foster growth, governance, data quality, and AI skills will empower their teams and drive success in the AI era.

Explore our conference sessions below, all developed with this theme in mind.

Get a sneak peek at the mission-critical priorities shaping the future — and dive deeper into these insights live at Gartner Digital Workplace Summit 2026.

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There are hundreds of sessions happening each day. Filter to see sessions that align with your role and interests. After registering for the conference, craft your agenda and book priority sessions — all through Conference Navigator.

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Monday, 27 April, 2026

09:30 AM - 10:15 AM BST

Gartner Opening Keynote: The Human Compass: Build Your Path to an AI Native Workplace

Max Goss, Sr Director Analyst, Gartner
Erin Pierre, Sr Principal Analyst, Gartner
Your organization is on a journey that requires more than just speed, it demands a clear sense of direction. A journey to elevate human potential in an AI-native workplace. To do this, organizations must stop just chasing tools and vendor hype and instead empower their employees to thrive in this new world. To do this the Digital workplace leader must focus on four key areas: Foundations, Trust, Empowerment and Imagination. Join us as we re-map the digital workplace to enable leaders and employees to thrive in the AI native era. ... Show More Show Less

11:00 AM - 11:30 AM BST

Benchmarking Digital Workplace Maturity in 2026

Dan Wilson, VP Analyst, Gartner
End-user services and digital workplace leaders often ask how their maturity compares to others, how to secure funding, and how to prioritize investments. This session will review the Gartner digital workplace maturity model and provide insights from our continuously growing dataset of client-submitted maturity assessments and client interactions. ... Show More Show Less

11:45 AM - 12:15 PM BST

The Peculiarly Challenging Business Case for Generative AI

Nate Suda, Sr Director Analyst, Gartner
Creating a business case for GenAI is hard. GenAI initiatives produce outcomes that range from every day to game-changing and cannot be described by a single currency of value. Gartner has identified three business case types and recommends Digital workplace leaders work to create a value portfolio that encompasses the variety of GenAI investments enterprises make. Come to this session to learn how to frame your GenAI business case and align executive expectations on value creation from GenAI. ... Show More Show Less

02:30 PM - 03:00 PM BST

Use the Digital Workplace Applications Strategic Roadmap to Reach the Future You Want

Adam Preset, VP Analyst, Gartner
How do you make a plan for your digital workplace when so much is changing so fast? To reach your digital transformation objectives, IT has to work with business leaders on a plan flexible enough to meet your next challenges no matter what complexities or uncertainties arise. Join this session to learn about Gartner's digital workplace applications strategic roadmap and how it can set the direction for success. ... Show More Show Less

04:00 PM - 04:30 PM BST

Gartner's Top Predicts Impacting Digital Workplace

Joe Mariano, Sr Director Analyst, Gartner
Every year, Gartner releases its top 10 predictions that will be potentially impactful across all of IT. For 2026, many of the predictions can have a direct influence on the direction and future of your digital workplace. Join a Gartner analyst as they highlight specific predictions and provide strategies for how to prepare for the future of work. ... Show More Show Less

04:00 PM - 04:30 PM BST

AI-Native Gen Z Employees Are Reshaping the Digital Workplace

Shanna Grafeld, Sr Principal Analyst, Gartner
As AI-native employees enter the workforce, they bring unprecedented comfort and creativity with AI tools, offering new opportunities for productivity and innovation. However, their AI-first mindset can create gaps in soft skills, team cohesion and cybersecurity awareness. Digital workplace leaders must provide mentorship, clear guidelines and training to harness Gen Z’s strengths, manage risks and drive growth in the evolving digital landscape. ... Show More Show Less
Tuesday, 28 April, 2026

09:15 AM - 10:00 AM BST

Gartner Keynote: Lead With Impact: North Star DEX Leaders

Tori Paulman, VP Analyst, Gartner
Dan Wilson, VP Analyst, Gartner
Step into the future of DEX and Digital Workplace leadership with Gartner Vice President Analysts Tori Paulman and Dan Wilson. In this forward-looking keynote, discover the four, essential qualities that define North Star DEX leaders: empathy, promise, outcomes, and a DEX leadership mindset. Learn from real-world examples and industry trailblazers as you explore how to set your DEX ambition, foster trusted business partnerships, and craft a strategic unified DEX vision that elevates your role in delivering better business outcomes. You will leave this keynote ready to chart your path to become the DEX leader of tomorrow. ... Show More Show Less

10:45 AM - 11:15 AM BST

How to Enhance Psychological Safety in the Digital Workplace

Shanna Grafeld, Sr Principal Analyst, Gartner
Discover actionable strategies to foster an inclusive and innovative environment where employees feel empowered to share ideas and take risks. Learn how psychological safety can drive higher performance, innovation and team cohesion in your organization. Don’t miss this opportunity to empower your workforce and lead with confidence in the digital age. ... Show More Show Less

10:45 AM - 11:30 AM BST

Ask the Expert: Bridging the IT Gender Divide: Attracting and Retaining Female Digital Workplace Talent

Autumn Stanish, Director Analyst, Gartner
In the typical IT organization, women make up only 26% of roles with less than 2% being women of color. This disparity is even wider in IT leadership and executive positions. The session will focus on how digital workplace leaders can help attract and retain female talent through creative and outside-the-box recruiting strategies, employee engagement tactics and diversity initiatives. ... Show More Show Less

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“Attending Gartner Digital Workplace Summit 2025 was a transformative experience. Networking with industry leaders and vendors helped to offer practical strategies that I can apply to drive innovation within my organization.”

Head of Workplace Experience, DSTA

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