All 2026 Conference Sessions

Gartner Digital Workplace Summit 2026 dives deep into key topics for digital workplace around AI and more to help you address your organization’s mission-critical challenges.

2026 Conference Theme

Elevating Human Potential in an AI-Native Workplace

Generative and agentic AI are shifting from pilots to widespread adoption. To seize these opportunities, organizations must evolve. Digital workplace leaders who foster growth, governance, data quality, and AI skills will empower their teams and drive success in the AI era.

Explore our conference sessions below, all developed with this theme in mind.

Get a sneak peek at the mission-critical priorities shaping the future — and dive deeper into these insights live at Gartner Digital Workplace Summit 2026.
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There are hundreds of sessions happening each day. Filter to see sessions that align with your role and interests. After registering for the conference, craft your agenda and book priority sessions — all through Conference Navigator.

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Monday, 27 April, 2026

11:00 AM - 11:20 AM BST

Navigating the Digital Adoption Platform (DAP) Market
Joe Mariano, Sr Director Analyst, Gartner
Navigating the digital adoption platform (DAP) market requires buyers to make critical decisions about which solutions best align with their organizational goals—especially as AI transforms the landscape. Discover how DAPs, GenAI, and agents simplify workflows, boost engagement, and drive business results. See real-world stories and features, and gain actionable strategies for a smarter, more adaptive digital workplace. ... Show More Show Less

11:00 AM - 12:30 PM BST

Workshop: How to Improve Digital Workplace Maturity With a Worker Survey
Craig Roth, VP Analyst, Gartner
Planning to survey your workforce to learn how amenable they are to new digital workplace technology? Don’t miss this workshop! It describes the User Tech Adoption Readiness Index, a user survey that reveals attitudes toward new ways of working. Attendees will see a real-life example, a worldwide benchmark and learn tips for successful tech user surveys. ... Show More Show Less

11:00 AM - 11:45 AM BST

Roundtable: Identifying and Overcoming AI Skill Gaps Throughout the Organization
Helen Poitevin, Distinguished VP Analyst, Gartner
Learn about common barriers to AI literacy and skill-building directly from your peers at other midsize organizations across industries. The discussion will focus on the problems associated with low AI literacy, tactics for identifying AI skill gaps, and strategies for building human-centric AI literacy for a future-ready workforce. ... Show More Show Less

11:00 AM - 11:30 AM BST

5 Unexpected Trends Undermining AI Value Realization
Tori Paulman, VP Analyst, Gartner
Despite soaring investments in GenAI, most organizations are struggling to translate promise into productivity. This session will reveal the five most unexpected trends uncovered in Gartner's proprietary surveys that are silently eroding business value. CIOs will gain insights into these silent barriers and, more importantly, actionable strategies to overcome them. ... Show More Show Less

11:45 AM - 12:15 PM BST

How to Overcome Stakeholder Biases That Hinder Technology Adoption
Rachel O'Farrell, Director Analyst, Gartner
If the success of your digital workplace strategy hinges on stakeholder buy-in, it's time to supercharge your engagement skills. That means honing your ability to forecast thinking patterns and effectively counter biases. Learn how to get ahead of the common patterns that distort stakeholder thinking, resolve them when they surface during meetings and promote more rationale thinking for sustained adoption. ... Show More Show Less

02:30 PM - 03:15 PM BST

Ask the Expert: How to Build the Soft Skills Required to Thrive in an AI-Native Workplace
Erin Pierre, Sr Principal Analyst, Gartner
With the rapid advancement of generative and agentic AI, employees must increasingly enhance soft skills like critical thinking, emotional intelligence and adaptability, which are becoming essential attributes for effective leadership in an AI-native workplace. Yet, many leaders are unsure how to cultivate these skills. This session explores actionable strategies for leaders to develop soft skills for their own growth and to empower their teams to thrive in evolving, AI-driven environments. ... Show More Show Less

04:00 PM - 04:45 PM BST

Ask the Expert: How Are Meeting Practices and Technologies Evolving?
Adam Preset, VP Analyst, Gartner
Hybrid work has amplified meeting overload in many organizations. How can leaders design hybrid meetings and office spaces that ensure everyone feels included? What are the best practices and technologies to support this? Join a Gartner expert to gain insights, and exchange ideas and best practices to get the best outcomes and greater engagement in your meetings. ... Show More Show Less

04:00 PM - 04:30 PM BST

Guide Your Employees Along Their Everyday AI Enablement Journey
Helen Poitevin, Distinguished VP Analyst, Gartner
Organizations are eager to deploy everyday AI but face challenges with employee adoption due to changed resistance and insufficient AI literacy. Enablement must go beyond training sessions. Join this session to learn how to increase both the ambition and the ability of employees to use AI in their day-to-day work. ... Show More Show Less
Tuesday, 28 April, 2026

04:00 PM - 04:30 PM BST

Gartner's Top Data Points to Accelerate AI Adoption
Joe Mariano, Sr Director Analyst, Gartner
In this session, we will provide five data points that, if remediated, can accelerate AI adoption. The analyst will then provide five real-world case studies with actionable recommendations to accelerate your organization's AI adoption. ... Show More Show Less

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“Attending Gartner Digital Workplace Summit 2025 was a transformative experience. Networking with industry leaders and vendors helped to offer practical strategies that I can apply to drive innovation within my organization.”

Head of Workplace Experience, DSTA

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