All 2026 Conference Sessions

Gartner Digital Workplace Summit 2026 dives deep into key topics for digital workplace around AI and more to help you address your organization’s mission-critical challenges.

2026 Conference Theme

Elevating Human Potential in an AI-Native Workplace

Generative and agentic AI are shifting from pilots to widespread adoption. To seize these opportunities, organizations must evolve. Digital workplace leaders who foster growth, governance, data quality, and AI skills will empower their teams and drive success in the AI era.

Explore our conference sessions below, all developed with this theme in mind.

Get a sneak peek at the mission-critical priorities shaping the future — and dive deeper into these insights live at Gartner Digital Workplace Summit 2026.
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There are hundreds of sessions happening each day. Filter to see sessions that align with your role and interests. After registering for the conference, craft your agenda and book priority sessions — all through Conference Navigator.

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Monday, 27 April, 2026

11:00 AM - 11:30 AM BST

Top Principles for Transforming Knowledge Management With the Digital Workplace
Tim Nelms, Sr Director Analyst, Gartner
Poorly curated knowledge swamps our knowledge reservoirs and slows down our ability to create autonomous businesses. Gartner defines five principles to ensure that, enabled by AI, multimodal content is curated and governed and connected to the people that use it via the digital workplace. ... Show More Show Less

11:00 AM - 11:45 AM BST

Ask the Expert: How to Mitigate the Risks of AI Agents?
Olga Martí, Director Analyst, Gartner
AI agents are seeing rapid adoption in organizations as their capabilities deliver increasing value. However, they can be a new risk if not deployed securely and without oversight. Bring your questions to this session to learn about tactics to mitigate the risks. ... Show More Show Less

11:45 AM - 12:15 PM BST

Use TRiSM to Manage AI Governance, Trust, Risk and Security
Craig Porter, Director Analyst, Gartner
AI presents new risks and requires more than just traditional security controls. Digital workplace leaders should attend this session to understand how to use Gartner's AI TRiSM framework to manage AI trust, risk and security and learn about the vendors that operate in this space. ... Show More Show Less

02:30 PM - 02:50 PM BST

Magic Quadrant for SaaS Management Platforms
Tom Cipolla, VP Analyst, Gartner
SaaS spend-per-employee is growing at a 25% CAGR with up to 30% of licenses unused or underused. Organizations are only aware of 30-50% of the applications that are in use. SaaS management platforms tackle this problem head on by providing capabilities to discover, manage and optimize SaaS application usage and related spend. This session will present the Magic Quadrant for SaaS Management Platforms. ... Show More Show Less

02:30 PM - 03:15 PM BST

Roundtable: Digital Workplace Costs — Unlocking Hidden Efficiency and Value
Robin Milton-Schonemann, Director Analyst, Gartner
Digital workplace leaders face ongoing pressure to reduce costs annually and respond to unanticipated and ad hoc savings requests. This is compounded by demands to invest in AI initiatives and improve employee experience. This interactive roundtable explores strategies to reduce the cost of ownership. Hear from others and share experiences on asset optimization to achieve sustainable digital workplace cost optimization. ... Show More Show Less

04:00 PM - 04:30 PM BST

How to Secure and Govern Microsoft 365 Copilot and Agents at Scale
Olga Martí, Director Analyst, Gartner
Interest in M365 Copilot continues to grow with 86% of organizations reporting that Copilot adoption is a priority over the next 12 months. However, security and governance concerns continue to block wider deployments and with the addition of Copilot agents that all users can create, organizations need a proactive governance strategy to mitigate risk. Join this session to understand both the best practices and the required tooling to secure and govern M365 Copilot at scale. ... Show More Show Less
Tuesday, 28 April, 2026

10:45 AM - 11:15 AM BST

How to Mitigate the Risks of Agent Sprawl in the Digital Workplace
Max Goss, Sr Director Analyst, Gartner
Agent Sprawl — where too many agents are shared freely with little oversight — is becoming a significant challenge in the digital workplace. As major productivity platforms such as Microsoft 365 and Google Workspace enable easier agent creation, organizations should act to keep their users and data safe. Join this session for a deep dive on how to establish the right governance and guardrails to mitigate risk, while allowing the organization to unlock value with safe use of AI agents. ... Show More Show Less

10:45 AM - 11:15 AM BST

How to Reduce SaaS Expense and Sprawl With SaaS Management Platforms
Tom Cipolla, VP Analyst, Gartner
Digital workplace leaders are facing an almost impossible challenge. They must continue to support business growth while also reducing operating expenses. Uncontrolled SaaS application expense drains the organization's budgets and hinders their ability to invest in critical growth enablers. This session presents SaaS management platforms as a critical strategic enabler for success. ... Show More Show Less

11:30 AM - 12:00 PM BST

The Trust Factor: Unlocking Generative AI's Full Potential
Craig Roth, VP Analyst, Gartner
Generative and agentic AI success isn't just about the tech — it is about trust. Is a lack of confidence between IT, workers, leadership and vendors holding back your initiatives? We'll reveal survey data on the critical role of trust in AI initiatives and give you practical strategies to build trust across your organization. ... Show More Show Less

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“Attending Gartner Digital Workplace Summit 2025 was a transformative experience. Networking with industry leaders and vendors helped to offer practical strategies that I can apply to drive innovation within my organization.”

Head of Workplace Experience, DSTA

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