All 2026 Conference Sessions

Gartner Digital Workplace Summit 2026 dives deep into key topics for digital workplace around AI and more to help you address your organization’s mission-critical challenges.

2026 Conference Theme

Elevating Human Potential in an AI-Native Workplace

Generative and agentic AI are shifting from pilots to widespread adoption. To seize these opportunities, organizations must evolve. Digital workplace leaders who foster growth, governance, data quality, and AI skills will empower their teams and drive success in the AI era.

Explore our conference sessions below, all developed with this theme in mind.

Get a sneak peek at the mission-critical priorities shaping the future — and dive deeper into these insights live at Gartner Digital Workplace Summit 2026.
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There are hundreds of sessions happening each day. Filter to see sessions that align with your role and interests. After registering for the conference, craft your agenda and book priority sessions — all through Conference Navigator.

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Monday, 27 April, 2026

11:00 AM - 11:30 AM BST

Mitigating Geopolitical Risks in Cloud Office Suites for Non-U.S. Organizations
Nikos Drakos, VP Analyst, Gartner
Geopolitical volatility compels non-U.S. organizations to reassess risks from U.S.-based cloud office suites. This session will explore tactics for mitigating concerns about the extraterritorial reach of U.S. laws, focusing on potential data access, service disruption and developing practical contingency plans. ... Show More Show Less

11:00 AM - 12:00 PM BST

Contract Negotiation Clinic: Reduce Contract Risks in AI and GenAI Deals
Simone Cleminson, Sr Principal, Advisory, Gartner
This session will explore the contractual risks associated with AI and GenAI software, as well as SaaS deals, including agentic AI. We will identify contract examples and negotiation strategies, examining contract terms from these vendors, LLM providers and IT services providers. ... Show More Show Less

11:00 AM - 11:20 AM BST

Magic Quadrant for Endpoint Management Tools
Tom Cipolla, VP Analyst, Gartner
Endpoint management tools are an essential ingredient in a cost efficient and secure digital workplace. Recent advancements in technology have dramatically reduced operational labor and increased the ability to protect DEX while performing routine operations. This theater session will present the inaugural and recently published 2025 Magic Quadrant for Endpoint Management Tools. ... Show More Show Less

11:45 AM - 12:15 PM BST

Employee Technology Through 2030: Choosing the Right Devices, Virtual Desktops, Services and Management Tools
Stuart Downes, VP Analyst, Gartner
AI and rising employee expectations are reshaping endpoint strategies. This session offers guidance for designing a resilient, cost-optimized digital workplace through 2030. Learn how your teams will integrate and manage devices, endpoints, and desktops, decide on service procurement, prepare for AI agents and new interfaces. Leave with insights to future-proof employee technologies. ... Show More Show Less

02:30 PM - 03:15 PM BST

Roundtable: How to Choose Between Copilot, ChatGPT, Gemini and Other AI Assistants
Jason Wong, Distinguished VP Analyst, Gartner
An abundance of choice exists when it comes to AI assistants for supporting everyday AI needs. Enterprise cloud and SaaS providers offer their own versions that coexist with incumbent services, while best-of-breed AI vendors compete with cutting-edge features. Learn about the key factors that digital workplace leaders should consider in selecting a foundational AI assistant. ... Show More Show Less

02:30 PM - 03:00 PM BST

Assessing the Impact of Generative and Agentic AI In the Digital Workplace
Max Goss, Sr Director Analyst, Gartner
As more digital workplace vendors push their generative and agentic AI features, it is becoming increasingly difficult for leaders to distinguish fact from fiction. This session uses data from Gartner's comprehensive study on the impact of generative and agentic AI to help digital workplace leaders cut through the hype and understand how to build an effective AI strategy for the workplace. ... Show More Show Less

02:30 PM - 03:00 PM BST

Single-Tenant vs. Multitenant Collaboration Contention in Microsoft 365
Sebastian Kempf, Sr Principal Analyst, Gartner
Historically, organizations have been encouraged to use a single-tenant architecture in Microsoft 365, however requirements due to mergers, acquisitions and divestitures have made environments increasingly complex and made the optimal decision unclear. Join this session to assess the benefits and disadvantages of each architecture. ... Show More Show Less

04:00 PM - 04:30 PM BST

The Future(s) of Employee Devices: AI PCs and Beyond
Autumn Stanish, Director Analyst, Gartner
The role of the employee device is evolving as new form factors and capabilities emerge. This session will explore three possible futures: realistic, idealistic and theoretical. Digital workplace leaders will walk away with not only an understanding of what can and should be improved today, but also the knowledge necessary to prepare for innovations that may be right around the corner. ... Show More Show Less
Tuesday, 28 April, 2026

10:45 AM - 11:15 AM BST

When and how will AI Agents disrupt Digital Workplace IT Operations and Support?
Stuart Downes, VP Analyst, Gartner
Unlock agentic AI’s power for digital workplace operations. This session helps leaders identify high-impact autonomous use cases, cut through vendor hype, implement governance and reskill teams — boosting efficiency, enabling proactive support, and safely transforming employee-IT interactions. ... Show More Show Less

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“Attending Gartner Digital Workplace Summit 2025 was a transformative experience. Networking with industry leaders and vendors helped to offer practical strategies that I can apply to drive innovation within my organization.”

Head of Workplace Experience, DSTA

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