All 2026 Conference Sessions

Gartner Digital Workplace Summit 2026 dives deep into key topics for digital workplace around AI and more to help you address your organization’s mission-critical challenges.

2026 Conference Theme

Elevating Human Potential in an AI-Native Workplace

Generative and agentic AI are shifting from pilots to widespread adoption. To seize these opportunities, organizations must evolve. Digital workplace leaders who foster growth, governance, data quality, and AI skills will empower their teams and drive success in the AI era.

Explore our conference sessions below, all developed with this theme in mind.

Get a sneak peek at the mission-critical priorities shaping the future — and dive deeper into these insights live at Gartner Digital Workplace Summit 2026.
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There are hundreds of sessions happening each day. Filter to see sessions that align with your role and interests. After registering for the conference, craft your agenda and book priority sessions — all through Conference Navigator.

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Monday, 27 April, 2026

11:00 AM - 11:30 AM BST

Simple Actions to Kickstart Your DEX Journey
Autumn Stanish, Director Analyst, Gartner
A digital employee experience (DEX) strategy is crucial for identifying and eliminating digital friction that hampers workforce productivity. In this session, attendees will understand which simple actions can kickstart the journey to effectively enhance DEX and drive organizational success. ... Show More Show Less

11:45 AM - 12:15 PM BST

Harness No-Code Agent Builders to Enable an Augmented Workforce
Jason Wong, Distinguished VP Analyst, Gartner
An augmented workforce is a practice where organizations intentionally combine human experience with machine efficiency and insights to amplify impact. AI agents will be a key amplifier and no-code agent builders are the primary tools to go from worker automation to augmentation. Learn how digital workplace leaders can harness these powerful yet immature tools for optimal business outcomes. ... Show More Show Less

02:30 PM - 03:00 PM BST

How to Make Work Better With Journeys and Work Modes
Christopher Trueman, Director Analyst, Gartner
While many are busy chasing productivity and the bottom line, digital workplace leaders should be focusing on making work better for employees in their organizations. Join this session to learn about how the four work modes can help you make day-to-day work better, beyond the moments that matter in employee life-cycle-based journeys. ... Show More Show Less

02:30 PM - 02:50 PM BST

Magic Quadrant for Digital Employee Experience Management Tools
Dan Wilson, VP Analyst, Gartner
Review the latest Magic Quadrant for DEX tools! DEX tools help measure and continually improve the digital employee experience and are becoming more important as enablers of human-centric IT automation and scaling. Learn which vendor best fits your goals to shift from a reactive to a proactive approach. ... Show More Show Less

04:00 PM - 04:45 PM BST

Ask the Expert: All Things DEX Tools!
Dan Wilson, VP Analyst, Gartner
Bring your questions and ask the expert about digital employee experience management or DEX tools and related practices; what they are, how to build a business case for one, how to choose one, how to implement one, how to operate one, how to staff a DEX team, how to sustain ROI and what to watch out for, among other questions. ... Show More Show Less
Tuesday, 28 April, 2026

10:45 AM - 11:05 AM BST

Magic Quadrant for Collaborative Work Management
Nikos Drakos, VP Analyst, Gartner
Get a glimpse of Gartner's Magic Quadrant for collaborative work management products, which enable business users to plan, execute and manage their work. In this session, we offer our evaluation of the market and the distinguishing features of Leaders, Challengers, Visionaries and Niche Players. ... Show More Show Less

02:15 PM - 02:45 PM BST

Overcome Digital Friction With a DEX Management Office
Dan Wilson, VP Analyst, Gartner
Fragmented technology ecosystems, inconsistent workflows and low technology adoption create digital friction that erodes workforce productivity. This session offers a blueprint on how to establish a collaborative digital employee experience management office. ... Show More Show Less

02:15 PM - 03:00 PM BST

Ask the Expert: How to Bridge Generational Gaps to Unlock the Full Potential of GenAI
Shanna Grafeld, Sr Principal Analyst, Gartner
This session will equip leaders with the tools to transform apprehension into enthusiasm, ensuring their organization thrives in the age of AI. Questions might include: How can I ensure team performance in a multigenerational setting? What are some of the risks and opportunities presented from incoming AI-native talent? ... Show More Show Less

04:00 PM - 04:30 PM BST

See the Future of the Digital Workplace Applications Through the Gartner Hype Cycle
Christopher Trueman, Director Analyst, Gartner
As we transition to the era of everyday AI, long-held vendor affiliations and technology portfolios will need to be reexamined. This presentation is based on the Digital Workplace Applications Hype Cycle, which forecasts the 35 most important technologies and disciplines likely to have the biggest impact on digital workplace strategies. From workplace analytics to nudgetech to cybernetic teammates, we will thematically connect the dots using this essential planning tool to help you prepare for the future of work. ... Show More Show Less

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“Attending Gartner Digital Workplace Summit 2025 was a transformative experience. Networking with industry leaders and vendors helped to offer practical strategies that I can apply to drive innovation within my organization.”

Head of Workplace Experience, DSTA

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