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All 2025 Conference Sessions
Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2025 dove deep into key topics for infrastructure, operations and cloud around hybrid cloud, AI, leadership, cost and value, data centers and more.
Look back at the 2025 Conference Sessions
Hundreds of conference sessions were presented each day at Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2025. While we work to develop this year’s agenda, filter to see sessions that align with your role and interests.
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Monday, 17 November, 2025
09:30 AM - 10:15 AM GMT
Gartner Opening Keynote: Navigating the Hype: Strategic Roadmap to I&O Success
Paul Delory,
VP Analyst, Gartner
Autumn Stanish,
Director Analyst, Gartner
Agentic AI is a fundamental shift for I&O, demanding new operational paradigms like cloud once did. This keynote will explore concrete agentic AI application for I&O, emphasizing the needs for resilient infrastructure, automation and governance to navigate this shift. A focus on Continuous Operations will show how adopting mature techniques from tech leaders can ensue relentless innovation and operational stability. Get equipped with a roadmap to a new I&O operating model, highlighting effective patterns for behavior and operating practices to lead in the next era of I&O.
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10:30 AM - 10:50 AM GMT
Nexthink: Human-Centric AI Starts with Digital Employee Experience (DEX)
Scott Pope,
SENIOR VALUE ADVISORY CONSULTANT EMEA, Nexthink
AI is moving fast and most organizations aren’t keeping up. From mobile to VDI to the endpoint, IT leaders face compliance gaps and performance blind spots. Discover how Nexthink’s AI platform for DEX delivers human-centric AI at scale across complex environments with real-time AI insights and automation to de-risk transformation and align AI with infrastructure realities.
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10:30 AM - 10:50 AM GMT
Coder: From Toil to Trust; Governing Autonomous Agents in Cloud & Infrastructure Ops
Eric Paulsen,
Field CTO, Coder Technologies
Ops and infrastructure teams balance speed, scale, and security while repetitive dev tasks drain time. Autonomous agents can now safely operate in isolated environments - reviewing code, testing fixes, and writing docs. Learn how secure, sandboxed AI agents transform operations, cut risk, and enable innovation without compromising compliance or resilience.
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10:30 AM - 10:50 AM GMT
HashiCorp: You Are Doing Cloud Wrong!
Richard Bennett,
EMEA FIELD CTO, IBM Corporation
No one wants to talk about automation, patching, code. Whilst they're critical as technology foundations, without the context of use-cases and applications, the result is meaningless. Which isn’t enough in a world finally embracing “digital transformation”
This session covers the reasons why HashiCorp & IBM are better together, focusing on industry examples where infrastructure & security lifecycle management are a differentiator for CIO, CTO and CISO’s when it comes to innovation at the speed of business ... Show More Show Less
This session covers the reasons why HashiCorp & IBM are better together, focusing on industry examples where infrastructure & security lifecycle management are a differentiator for CIO, CTO and CISO’s when it comes to innovation at the speed of business ... Show More Show Less
10:45 AM - 12:15 PM GMT
Senior Leadership Circle Workshop: How to Drive High-Value Maturity Improvements With Your I&O Operating Model
Roger Williams,
VP Analyst, Gartner
The pressure on heads of I&O to change their approach to getting work done continues to intensify. Unfortunately, improvement projects too often fall short of delivering promised benefits. Join this workshop to get practical guidance on where to target maturity improvement efforts, and how tuning your focus for improvements to your I&O operating model can deliver both value today and better positioning for tomorrow.
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11:00 AM - 11:45 AM GMT
Ask the Expert: How to Get Better at Managing Cloud Costs?
Marco Meinardi,
VP Analyst, Gartner
Join this session to discover ways to enhance your cloud financial management capabilities. Whether you aim to improve your collaboration model, leverage tools more effectively or find answers to your pressing FinOps questions, this session offers the strategic advice and practical solutions necessary to advance your FinOps journey.
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11:00 AM - 11:30 AM GMT
Top 5 Reasons Your I&O Automation Initiative Is Suffering (and What to Do About It)
Chris Saunderson,
VP Analyst, Gartner
Clients undertake I&O automation initiatives for tactical and strategic reasons, but frequently run into roadblocks on realizing the value they are seeking. This session will address the top five reasons that automation initiatives struggle, and offer practical advice on how to rescue them.
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11:00 AM - 11:45 AM GMT
Ask the Expert: Best Practices for a Sustainable Data Center and Cloud
Harry Collinge,
Principal Analyst, Gartner
Sustainability remains a critical C-level objective as organizations strive to align their operations with environmental goals and regulatory requirements. However, practical advice for I&O is limited and disparate. In this session, IT leaders and I&O professionals can ask questions on topics within the data center and cloud, such as measuring and tracking emissions, improving workload efficiency, and selecting tools and technologies to support green initiatives.
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11:00 AM - 11:20 AM GMT
Magic Quadrant for AI Applications in IT Service Management
Mark Cleary,
Sr Director Analyst, Gartner
AI applications in IT service management are tools that use AI to augment and extend ITSM workflows, offering intelligent advice and actions for I&O leaders and their IT support teams. This session will provide valuable market insights and guidance on critical capabilities that can be leveraged to optimize service desk practices.
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