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View topics for IT infrastructure, operations and cloud executives and dive into last year’s sessions while we work on the full 2026 agenda.

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      Conference Topics at a Glance

      This year’s theme is Accelerate Value. Deliver Intelligently. It is a rallying call for IT leaders to ignite transformation: Dive into tracks that illuminate data-driven intelligence, strategic AI and resilient solutions. Shape tomorrow — empower your teams and technology to thrive.

      AI/GenAI/Agentic AI

      AI is transforming I&O, demanding modern, resilient infrastructure to support AI at scale. Generative and agentic AI are reshaping skill sets, automation and governance models as AI agents begin to directly drive mission-critical I&O tasks, making robust oversight and adaptation essential.

      Observability and Monitoring

      Modern observability and monitoring are essential for managing cloud-native, microservices and hybrid environments. By linking system health to business outcomes and user experience, observability reduces risk, enables proactive responses to incidents and remains crucial for cost management.

      IT Operations Management

      IT operations management delivers reliable, business-aligned services through process-driven practices that reduce disruptions. It builds operational trust and provides the foundation for innovation, positioning I&O as a strategic enabler to drive enterprise success, not just a cost center.
      Look back at the 2025 conference sessions

      Hundreds of conference sessions were presented each day at Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2025. While we work to develop this year’s agenda, filter to see sessions that align with your role and interests.

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      Monday, 17 November, 2025

      09:30 AM - 10:15 AM GMT

      Gartner Opening Keynote: Navigating the Hype: Strategic Roadmap to I&O Success
      Paul Delory, VP Analyst, Gartner
      Autumn Stanish, Director Analyst, Gartner
      Agentic AI is a fundamental shift for I&O, demanding new operational paradigms like cloud once did. This keynote will explore concrete agentic AI application for I&O, emphasizing the needs for resilient infrastructure, automation and governance to navigate this shift. A focus on Continuous Operations will show how adopting mature techniques from tech leaders can ensue relentless innovation and operational stability. Get equipped with a roadmap to a new I&O operating model, highlighting effective patterns for behavior and operating practices to lead in the next era of I&O. ... Show More Show Less

      10:30 AM - 10:50 AM GMT

      Coder: From Toil to Trust; Governing Autonomous Agents in Cloud & Infrastructure Ops
      Eric Paulsen, Field CTO, Coder Technologies
      Ops and infrastructure teams balance speed, scale, and security while repetitive dev tasks drain time. Autonomous agents can now safely operate in isolated environments - reviewing code, testing fixes, and writing docs. Learn how secure, sandboxed AI agents transform operations, cut risk, and enable innovation without compromising compliance or resilience. ... Show More Show Less

      10:30 AM - 10:50 AM GMT

      HashiCorp: You Are Doing Cloud Wrong!
      Richard Bennett, EMEA FIELD CTO, IBM Corporation
      No one wants to talk about automation, patching, code. Whilst they're critical as technology foundations, without the context of use-cases and applications, the result is meaningless. Which isn’t enough in a world finally embracing “digital transformation”
      This session covers the reasons why HashiCorp & IBM are better together, focusing on industry examples where infrastructure & security lifecycle management are a differentiator for CIO, CTO and CISO’s when it comes to innovation at the speed of business       ... Show More Show Less

      10:30 AM - 10:50 AM GMT

      Nexthink: Human-Centric AI Starts with Digital Employee Experience (DEX)
      Scott Pope, SENIOR VALUE ADVISORY CONSULTANT EMEA, Nexthink
      AI is moving fast and most organizations aren’t keeping up. From mobile to VDI to the endpoint, IT leaders face compliance gaps and performance blind spots. Discover how Nexthink’s AI platform for DEX delivers human-centric AI at scale across complex environments with real-time AI insights and automation to de-risk transformation and align AI with infrastructure realities. ... Show More Show Less

      10:45 AM - 12:15 PM GMT

      Senior Leadership Circle Workshop: How to Drive High-Value Maturity Improvements With Your I&O Operating Model
      Roger Williams, VP Analyst, Gartner
      The pressure on heads of I&O to change their approach to getting work done continues to intensify. Unfortunately, improvement projects too often fall short of delivering promised benefits. Join this workshop to get practical guidance on where to target maturity improvement efforts, and how tuning your focus for improvements to your I&O operating model can deliver both value today and better positioning for tomorrow. ... Show More Show Less

      11:00 AM - 11:45 AM GMT

      Ask the Expert: Best Practices for a Sustainable Data Center and Cloud
      Harry Collinge, Principal Analyst, Gartner
      Sustainability remains a critical C-level objective as organizations strive to align their operations with environmental goals and regulatory requirements. However, practical advice for I&O is limited and disparate. In this session, IT leaders and I&O professionals can ask questions on topics within the data center and cloud, such as measuring and tracking emissions, improving workload efficiency, and selecting tools and technologies to support green initiatives. ... Show More Show Less

      11:00 AM - 11:45 AM GMT

      Ask the Expert: How to Get Better at Managing Cloud Costs?
      Marco Meinardi, VP Analyst, Gartner
      Join this session to discover ways to enhance your cloud financial management capabilities. Whether you aim to improve your collaboration model, leverage tools more effectively or find answers to your pressing FinOps questions, this session offers the strategic advice and practical solutions necessary to advance your FinOps journey. ... Show More Show Less

      11:00 AM - 11:45 AM GMT

      Ask the Expert: What Should You Do About Your Mainframe?
      Dennis Smith, Distinguished VP Analyst, Gartner
      The mainframe continues to be a key resource in many enterprises. Additionally, vendors continue to update the hardware and software associated with the platform. I&O leaders often struggle with what to do about the platform. This session will allow attendees to pose questions around their environment. This includes those that plan to migrate off and those that plan to modernize in place. ... Show More Show Less

      11:00 AM - 11:30 AM GMT

      Being Comfortable in the Hot Seat: Having Cybersecurity Conversations With Executives
      Paul Furtado, Distinguished VP Analyst, Gartner
      Join this session to find out how to leverage outcome driven metrics to support your security program. We will cover three challenging scenarios and how to articulate the risk at the appropriate level and provide the right level of risk awareness to your executive leadership and board of directors. ... Show More Show Less

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      Infrastructure Supervisor, OSHPD

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