All 2025 Conference Sessions

Gartner dives deep into key topics for infrastructure, operations and cloud leaders around hybrid cloud, AI, leadership, cost & value, data centers and more to help you address your organization's mission-critical challenges.

2025 Conference Theme

Deliver Today. Transform Tomorrow.

Your organization’s future relies on agility, resilience, and innovation—while staying secure and efficient. As the skills gap grows, lead your team in adopting AI, mastering cloud cost optimization, and building resilient, secure, sustainable infrastructure.

Explore our conference sessions below, all developed with this theme in mind.

Hear from Gartner experts as they describe the Gartner IT Infrastructure, Operations & Cloud Strategies Conference in one word. 
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Monday, 17 November, 2025

09:30 AM - 10:15 AM GMT

Gartner Opening Keynote: Navigating the Hype: Strategic Roadmap to I&O Success
Paul Delory, VP Analyst, Gartner
Autumn Stanish, Director Analyst, Gartner
Agentic AI is a fundamental shift for I&O, demanding new operational paradigms like cloud once did. This keynote will explore concrete agentic AI application for I&O, emphasizing the needs for resilient infrastructure, automation and governance to navigate this shift. A focus on Continuous Operations will show how adopting mature techniques from tech leaders can ensue relentless innovation and operational stability. Get equipped with a roadmap to a new I&O operating model, highlighting effective patterns for behavior and operating practices to lead in the next era of I&O. ... Show More Show Less

10:30 AM - 10:50 AM GMT

Nexthink: Human-Centric AI Starts with Digital Employee Experience (DEX)
Scott Pope, SENIOR VALUE ADVISORY CONSULTANT EMEA, Nexthink
AI is moving fast and most organizations aren’t keeping up. From mobile to VDI to the endpoint, IT leaders face compliance gaps and performance blind spots. Discover how Nexthink’s AI platform for DEX delivers human-centric AI at scale across complex environments with real-time AI insights and automation to de-risk transformation and align AI with infrastructure realities. ... Show More Show Less

10:30 AM - 10:50 AM GMT

Coder: From Toil to Trust; Governing Autonomous Agents in Cloud & Infrastructure Ops
Eric Paulsen, FIELD CTO, Coder Technologies
Ops and infrastructure teams balance speed, scale, and security while repetitive dev tasks drain time. Autonomous agents can now safely operate in isolated environments - reviewing code, testing fixes, and writing docs. Learn how secure, sandboxed AI agents transform operations, cut risk, and enable innovation without compromising compliance or resilience. ... Show More Show Less

10:30 AM - 10:50 AM GMT

HashiCorp: You Are Doing Cloud Wrong!
Richard Bennett, Field CTO, IBM Corporation
No one wants to talk about automation, patching, code. Whilst they're critical as technology foundations, without the context of use-cases and applications, the result is meaningless. Which isn’t enough in a world finally embracing “digital transformation”
This session covers the reasons why HashiCorp & IBM are better together, focusing on industry examples where infrastructure & security lifecycle management are a differentiator for CIO, CTO and CISO’s when it comes to innovation at the speed of business ... Show More Show Less

10:45 AM - 12:15 PM GMT

Senior Leadership Circle Workshop: How to Drive High-Value Maturity Improvements With Your I&O Operating Model
Roger Williams, VP Analyst, Gartner
The pressure on heads of I&O to change their approach to getting work done continues to intensify. Unfortunately, improvement projects too often fall short of delivering promised benefits. Join this workshop to get practical guidance on where to target maturity improvement efforts, and how tuning your focus for improvements to your I&O operating model can deliver both value today and better positioning for tomorrow. ... Show More Show Less

11:00 AM - 11:45 AM GMT

Ask the Expert: How to Get Better at Managing Cloud Costs?
Marco Meinardi, VP Analyst, Gartner
Join this session to discover ways to enhance your cloud financial management capabilities. Whether you aim to improve your collaboration model, leverage tools more effectively or find answers to your pressing FinOps questions, this session offers the strategic advice and practical solutions necessary to advance your FinOps journey. ... Show More Show Less

11:00 AM - 11:30 AM GMT

Top 5 Reasons Your I&O Automation Initiative Is Suffering (and What to Do About It)
Chris Saunderson, VP Analyst, Gartner
Clients undertake I&O automation initiatives for tactical and strategic reasons, but frequently run into roadblocks on realizing the value they are seeking. This session will address the top five reasons that automation initiatives struggle, and offer practical advice on how to rescue them. ... Show More Show Less

11:00 AM - 11:45 AM GMT

Ask the Expert: Best Practices for a Sustainable Data Center and Cloud
Harry Collinge, Principal Analyst, Gartner
Sustainability remains a critical C-level objective as organizations strive to align their operations with environmental goals and regulatory requirements. However, practical advice for I&O is limited and disparate. In this session, IT leaders and I&O professionals can ask questions on topics within the data center and cloud, such as measuring and tracking emissions, improving workload efficiency, and selecting tools and technologies to support green initiatives. ... Show More Show Less

11:00 AM - 11:20 AM GMT

Magic Quadrant for AI Applications in IT Service Management
Mark Cleary, Sr Director Analyst, Gartner
AI applications in IT service management are tools that use AI to augment and extend ITSM workflows, offering intelligent advice and actions for I&O leaders and their IT support teams. This session will provide valuable market insights and guidance on critical capabilities that can be leveraged to optimize service desk practices. ... Show More Show Less

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“The Gartner conference provided some excellent resources. I’ve learned so much. I especially enjoyed the session regarding training staff and encouraging them to partake in training.”

Infrastructure Supervisor, OSHPD

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