Explore this year’s topics

View topics for IT infrastructure, operations and cloud executives and dive into last year’s sessions while we work on the full 2026 agenda.

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      Conference Topics at a Glance

      This year’s theme is Accelerate Value. Deliver Intelligently. It is a rallying call for IT leaders to ignite transformation: Dive into tracks that illuminate data-driven intelligence, strategic AI and resilient solutions. Shape tomorrow — empower your teams and technology to thrive.

      AI/GenAI/Agentic AI

      AI is transforming I&O, demanding modern, resilient infrastructure to support AI at scale. Generative and agentic AI are reshaping skill sets, automation and governance models as AI agents begin to directly drive mission-critical I&O tasks, making robust oversight and adaptation essential.

      Observability and Monitoring

      Modern observability and monitoring are essential for managing cloud-native, microservices and hybrid environments. By linking system health to business outcomes and user experience, observability reduces risk, enables proactive responses to incidents and remains crucial for cost management.

      IT Operations Management

      IT operations management delivers reliable, business-aligned services through process-driven practices that reduce disruptions. It builds operational trust and provides the foundation for innovation, positioning I&O as a strategic enabler to drive enterprise success, not just a cost center.
      Look back at the 2025 conference sessions

      Hundreds of conference sessions were presented each day at Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2025. While we work to develop this year’s agenda, filter to see sessions that align with your role and interests.

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      Monday, 17 November, 2025

      09:30 AM - 10:15 AM GMT

      Gartner Opening Keynote: Navigating the Hype: Strategic Roadmap to I&O Success
      Paul Delory, VP Analyst, Gartner
      Autumn Stanish, Director Analyst, Gartner
      Agentic AI is a fundamental shift for I&O, demanding new operational paradigms like cloud once did. This keynote will explore concrete agentic AI application for I&O, emphasizing the needs for resilient infrastructure, automation and governance to navigate this shift. A focus on Continuous Operations will show how adopting mature techniques from tech leaders can ensue relentless innovation and operational stability. Get equipped with a roadmap to a new I&O operating model, highlighting effective patterns for behavior and operating practices to lead in the next era of I&O. ... Show More Show Less

      04:30 PM - 05:15 PM GMT

      Gartner Keynote: Lighthouse Leaders Cultivate Human Success
      Tori Paulman, VP Analyst, Gartner
      Shawn Murphy, Sr Director Analyst, Gartner
      In an era of relentless change and uncertainty, your greatest leadership asset isn’t technology — it’s your ability to be a clear, steady signal that cultivates human potential. This keynote will show you how to lead like a lighthouse: not by controlling the storm, but by empowering your teams to navigate it with confidence, curiosity, and resilience. ... Show More Show Less
      Tuesday, 18 November, 2025

      09:00 AM - 09:45 AM GMT

      Guest Keynote: The Trouble with Automation
      Hannah Fry, Professor of the Public Understanding of Mathematics, Cambridge University
      We like to think of ourselves as master decision makers; as perfectly rational creatures, grounded in reason and logic. It’s a nice idea, but the reality is rather different. In truth, humans are a mess of competing incentives, of bad memories and of blind, impulsive biases. The modern era of AI is, in some sense, an attempt to automate our decision making, iron out some of the fallibilities and biases built in to our choices. But decisions driven by data have blind spots too. And all this leaves us to a conundrum: humans are flawed, machines are flawed. So who do we want to leave in charge of our decision making. Who should be the ultimate arbiter when there are very real dangers of leaving any one side in charge? This can be a session with lots of audience interaction, that aims to uncover some of the hidden flaws in our own decision making, as well as those of the systems we’ve built to replace us. It aims to explore some of the greatest ironies of automation and puts into perspective some of the hardest challenges facing the future. ... Show More Show Less

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      Infrastructure Supervisor, OSHPD

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