All 2025 Conference Sessions

Gartner dives deep into key topics for infrastructure, operations and cloud leaders around hybrid cloud, AI, leadership, cost & value, data centers and more to help you address your organization's mission-critical challenges.

2025 Conference Theme

Deliver Today. Transform Tomorrow.

Your organization’s future relies on agility, resilience, and innovation—while staying secure and efficient. As the skills gap grows, lead your team in adopting AI, mastering cloud cost optimization, and building resilient, secure, sustainable infrastructure.

Explore our conference sessions below, all developed with this theme in mind.

Hear from Gartner experts as they describe the Gartner IT Infrastructure, Operations & Cloud Strategies Conference in one word. 
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There are hundreds of sessions happening each day. Filter to see sessions that align with your role and interests. After registering for the conference, craft your agenda and book priority sessions — all through Conference Navigator.

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Monday, 17 November, 2025

09:30 AM - 10:15 AM GMT

Gartner Opening Keynote: Navigating the Hype: Strategic Roadmap to I&O Success
Paul Delory, VP Analyst, Gartner
Autumn Stanish, Director Analyst, Gartner
Agentic AI is a fundamental shift for I&O, demanding new operational paradigms like cloud once did. This keynote will explore concrete agentic AI application for I&O, emphasizing the needs for resilient infrastructure, automation and governance to navigate this shift. A focus on Continuous Operations will show how adopting mature techniques from tech leaders can ensue relentless innovation and operational stability. Get equipped with a roadmap to a new I&O operating model, highlighting effective patterns for behavior and operating practices to lead in the next era of I&O. ... Show More Show Less

11:00 AM - 11:45 AM GMT

Ask the Expert: How to Get Better at Managing Cloud Costs?
Marco Meinardi, VP Analyst, Gartner
Join this session to discover ways to enhance your cloud financial management capabilities. Whether you aim to improve your collaboration model, leverage tools more effectively or find answers to your pressing FinOps questions, this session offers the strategic advice and practical solutions necessary to advance your FinOps journey. ... Show More Show Less

11:00 AM - 11:45 AM GMT

Ask the Expert: How to Control Escalating Observability Costs?
Matt Crossley, Sr Director Analyst, Gartner
Observability spend is increasing rapidly, driven by explosive growth in operational telemetry and increased complexity in digital businesses. If this sounds familiar, bring your questions to this session where we will discuss effective measures to control observability costs and align investment with business value. ... Show More Show Less

11:00 AM - 12:00 PM GMT

Contract Negotiation Clinic: How to Negotiate With Microsoft
Yoann Bianic, Director Analyst, Gartner
The complexity of Microsoft's licensing scheme and the number of contractual options often make it difficult for IT leaders to negotiate contracts and renewals. This interactive clinic describes strategies for IT leaders to successfully negotiate such contracts, which encourage risk reduction and value maximization. ... Show More Show Less

11:00 AM - 11:30 AM GMT

Optimize Infrastructure Costs During Vendor Negotiations With Gartner's Triple A Framework
Jo Ann Rosenberger, Distinguished VP Analyst, Gartner
This session will walk through Gartner's Triple A Framework which encompasses the Ask-Analyze-Assert approach to ASK the right questions of vendors and stakeholders to identify critical cost and technology details. These details allow you to effectively ANALYZE vendor proposals with customized cost models to see the true and total cost impact of the deal. Then ASSERT your negotiation position using the cost analysis model as a powerful bargaining tool during negotiations. ... Show More Show Less

11:00 AM - 12:30 PM GMT

Workshop: IT Services Outsourcing Viability & Risk Calculator
Andrea Lanzavecchia, Sr Director Analyst, Gartner
When readiness for outsourcing is not assessed and evaluated, outsourcing decisions can lead to delays in transition, service instability, dissatisfied customers, and even competitive disadvantage.

This workshop will provide tool with Outsourcing Viability and Risk decision factors to drive the right approach through effective outsourcing decisions. ... Show More Show Less

12:45 PM - 01:15 PM GMT

How to Address Risks in Your AI and GenAI Contracts
Ben Jepson, Director Analyst, Gartner
AI and generative AI introduce different contract risks related to customer data, responsible AI and agentic AI. Such risks are interwoven with continually evolving pricing models and metrics, making it difficult to compare commercials and avoid skyrocketing costs. In this session, IT SPVM leaders will gain insights on how to address the differences between traditional software/SaaS and AI/GenAI deals. ... Show More Show Less

12:45 PM - 01:15 PM GMT

Leadership Vision 2026 Infrastructure and Operations
Nathan Hill, Distinguished VP Analyst, Gartner
This session will focus on the key challenges and trends impacting infrastructure and operations, and what leadership actions will generate success in 2026 and beyond. We will address how you must work with leaders, stakeholders, and customers to understand the relative business value of the services your team delivers today or could deliver, going forward. I&O leaders should use these insights to enhance their strategic vision, delivery programs and prioritize services. ... Show More Show Less

01:30 PM - 02:00 PM GMT

5 Steps to Get Control of Your Observability Costs
Matt Crossley, Sr Director Analyst, Gartner
Observability costs are escalating out of control, with 44% of Gartner clients now spending more than $1M per year on observability, up from 36%. Technical and procurement teams express frustration but lack direction on how to rein in spending. This session will show you how 5 practical steps that I&O leaders can use to optimize spend while increasing the business value of observability. ... Show More Show Less

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“The Gartner conference provided some excellent resources. I’ve learned so much. I especially enjoyed the session regarding training staff and encouraging them to partake in training.”

Infrastructure Supervisor, OSHPD

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