All 2025 Conference Sessions

Gartner dives deep into key topics for infrastructure, operations and cloud leaders around hybrid cloud, AI, leadership, cost & value, data centers and more to help you address your organization's mission-critical challenges.

2025 Conference Theme

Deliver Today. Transform Tomorrow.

Your organization’s future relies on agility, resilience, and innovation—while staying secure and efficient. As the skills gap grows, lead your team in adopting AI, mastering cloud cost optimization, and building resilient, secure, sustainable infrastructure.

Explore our conference sessions below, all developed with this theme in mind.

Hear from Gartner experts as they describe the Gartner IT Infrastructure, Operations & Cloud Strategies Conference in one word. 
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There are hundreds of sessions happening each day. Filter to see sessions that align with your role and interests. After registering for the conference, craft your agenda and book priority sessions — all through Conference Navigator.

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Monday, 17 November, 2025

09:30 AM - 10:15 AM GMT

Gartner Opening Keynote: Navigating the Hype: Strategic Roadmap to I&O Success
Paul Delory, VP Analyst, Gartner
Autumn Stanish, Director Analyst, Gartner
Agentic AI is a fundamental shift for I&O, demanding new operational paradigms like cloud once did. This keynote will explore concrete agentic AI application for I&O, emphasizing the needs for resilient infrastructure, automation and governance to navigate this shift. A focus on Continuous Operations will show how adopting mature techniques from tech leaders can ensue relentless innovation and operational stability. Get equipped with a roadmap to a new I&O operating model, highlighting effective patterns for behavior and operating practices to lead in the next era of I&O. ... Show More Show Less

10:30 AM - 10:50 AM GMT

Nexthink: Human-Centric AI Starts with Digital Employee Experience (DEX)
Scott Pope, SENIOR VALUE ADVISORY CONSULTANT EMEA, Nexthink
AI is moving fast and most organizations aren’t keeping up. From mobile to VDI to the endpoint, IT leaders face compliance gaps and performance blind spots. Discover how Nexthink’s AI platform for DEX delivers human-centric AI at scale across complex environments with real-time AI insights and automation to de-risk transformation and align AI with infrastructure realities. ... Show More Show Less

10:30 AM - 10:50 AM GMT

Coder: From Toil to Trust; Governing Autonomous Agents in Cloud & Infrastructure Ops
Eric Paulsen, FIELD CTO, Coder Technologies
Ops and infrastructure teams balance speed, scale, and security while repetitive dev tasks drain time. Autonomous agents can now safely operate in isolated environments - reviewing code, testing fixes, and writing docs. Learn how secure, sandboxed AI agents transform operations, cut risk, and enable innovation without compromising compliance or resilience. ... Show More Show Less

11:00 AM - 11:20 AM GMT

Magic Quadrant for AI Applications in IT Service Management
Mark Cleary, Sr Director Analyst, Gartner
AI applications in IT service management are tools that use AI to augment and extend ITSM workflows, offering intelligent advice and actions for I&O leaders and their IT support teams. This session will provide valuable market insights and guidance on critical capabilities that can be leveraged to optimize service desk practices. ... Show More Show Less

11:00 AM - 11:30 AM GMT

Top Technology Trends Shaping the Future of AI Infrastructure Strategy Development
Chirag Dekate, VP Analyst, Gartner
Explore five technology trends poised to redefine your AI infrastructure strategy. This session equips I&O leaders with insights to anticipate change, align investments and future-proof their architecture — ensuring their infrastructure strategy is ready to support the evolving AI demands and deliver a competitive advantage. ... Show More Show Less

11:00 AM - 11:30 AM GMT

Leadership Vision 2026 Infrastructure and Operations
Nathan Hill, Distinguished VP Analyst, Gartner
This session will focus on the key challenges and trends impacting infrastructure and operations, and what leadership actions will generate success in 2026 and beyond. We will address how you must work with leaders, stakeholders, and customers to understand the relative business value of the services your team delivers today or could deliver, going forward. I&O leaders should use these insights to enhance their strategic vision, delivery programs and prioritize services. ... Show More Show Less

12:00 PM - 12:30 PM GMT

Wasabi: Building AI-Ready Cloud Storage
This session covers the fundamentals of building scalable, resilient, and cost-efficient storage for AI workloads. Leave with actionable best practices to architect your infrastructure for speed, security, and future growth. ... Show More Show Less

12:00 PM - 12:30 PM GMT

Nutanix: Beyond GPUs: Building an Enterprise Inferencing Platform for Private AI
AI isn’t limited by algorithms—it’s constrained by infrastructure. While cloud has driven early AI experiments, enterprises now see the need for private, on-prem inferencing to meet governance, performance, and cost demands. This session explores how forward-looking organisations are building platforms that run anywhere, integrate with diverse accelerators like GPUs and CPUs, and equip IT teams to manage and scale AI effectively. ... Show More Show Less

12:00 PM - 12:30 PM GMT

Cisco: Heroes of Tomorrow; How You Power the Future of AI with Robust Infrastructure

Tjerk Bijlsma, Technology Officer, Cisco
Step into the future as a hero of AI. This session from Cisco will reveal how robust infrastructure and streamlined operations are key to AI success. Explore secure AI factories, our unified edge platform for inferencing, and advanced networking for AI—empowering you to drive innovation and power the next wave of intelligent solutions.​ ... Show More Show Less

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“The Gartner conference provided some excellent resources. I’ve learned so much. I especially enjoyed the session regarding training staff and encouraging them to partake in training.”

Infrastructure Supervisor, OSHPD

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