Speaker Bio
Nathan Hill is a Chief of Research with Gartner's Infrastructure & Operations (I&O) Research. He researches and sets the direction and framework for research across all I&O domains, including Cloud and Edge Computing, AI & Machine Learning, Automation, Infrastructure Agility, Continuous Operations, and DevOps, Digital Workplace I&O, and IT Service Management. He has been the Global Conference Chair for Gartner I&O events (physical and virtual). He frequently works with and advises executives, globally, in large and small enterprises, investors, governments, technology and service providers.
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Sessions
Monday, 17 November, 2025
11:00 AM - 11:30 AM GMT
Leadership Vision 2026 Infrastructure and Operations
Nathan Hill,
Distinguished VP Analyst, Gartner
This session will focus on the key challenges and trends impacting infrastructure and operations, and what leadership actions will generate success in 2026 and beyond. We will address how you must work with leaders, stakeholders, and customers to understand the relative business value of the services your team delivers today or could deliver, going forward. I&O leaders should use these insights to enhance their strategic vision, delivery programs and prioritize services.
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Monday, 17 November, 2025
03:15 PM - 04:00 PM GMT
Ask the Expert: What Heads of I&O Can Do to Make an Immediate Impact
Nathan Hill,
Distinguished VP Analyst, Gartner
New heads of I&O are under immense pressure to demonstrate success early in their tenure. This session describes the top three actionable steps they can take to make their organizations successful.
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Tuesday, 18 November, 2025
12:15 PM - 12:45 PM GMT
5 Keys to Success as a New Head of I&O
Nathan Hill,
Distinguished VP Analyst, Gartner
Taking on a new role as the head of I&O is tough, whether moving in from another enterprise or stepping up internally, with multiple stakeholders across IT and the business who all have demands from you and are waiting for you to deliver. In this session, we will set out five key areas to focus on during your first year in role, that will help you succeed and grow your career.
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