Robin Zhang,
Head of Procurement Strategy & Insights, Unilever
Unilever is all in on AI! Procurement GPT is one of the key activities for scaling Unilever’s AI program and transforming into a data & AI driven procurement organization covering 38B EUR global spend supporting one of the world’s most complicated supply chains serving 3.4 billion people a day. Unilever has implemented Gartner’s strategy & insights within its procurement organization, to build long-term capability, develop talent and drive advanced analytics as a part of its digital transformation agenda. By working with its ecosystem partners, Unilever has developed AI use cases for Procurement and Sustainability, designed its own agentive AI operating models and driven holistic autonomous operations.
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