All 2025 Conference Sessions

Gartner Supply Chain Symposium/Xpo™ 2025 conference dove deep into key topics for CSCOs around risk management and disruption, cost optimization, talent, leadership, AI and more.

Session Take-Aways

Dive into some of the key takeaways you may have missed from Gartner Supply Chain Symposium/Xpo™ conference.

Gartner Opening Keynote: Turning Divergence into Advantage

Speakers:

  • Presented by Lindsay Azim, Director Analyst, Gartner

Key take-aways

  • 75% of CEOs perceive supply chain as their biggest risk, but also view supply chain as their top strategy for delivering resilience.
  • Despite supply chain data visibility being prioritized as a top capability, it is the lowest funded supply chain technology initiative; this needs to change.
  • While 88% of supply chain leaders agree on the positive impact of scenario planning, just 19% are fully integrating it into their supply chain strategies.
  • CSCOs need to build dynamic supply networks that respond to continuously changing conditions and brand partnerships that immerse the supply chain in product and customer outcomes to better shape the strategies that drive profitable growth.
  • To accelerate innovation, identify your organization’s unique tech adoption profile, invest in a diverse portfolio of innovations and enable your team to lead the transition.

Signature Series: CEO Concerns for 2025: The Year of Dynamic Capacity

Speakers:

  • Presented by Thomas O’Connor, VP and Chief of Research, Gartner

Key take-aways

  • Growth remains the top priority of CEOs, with technology gaining as a priority, and cost management declining compared to last year.
  • Geographic expansion is a top growth priority for CEOs, driven by the need to diversify risks in a volatile and uncertain environment.
  • An overwhelming majority of CEOs (74%) think AI will have the most significant impact on their businesses over the next three years.
  • Two-thirds of CEOs say their operating model is not fit for an AI world.
  • 56% of CEOs say they will use AI to de-layer middle management within 5 years.

Signature Series: Supply Chain Technology Trends

Speakers:

  • Presented by Kaitlynn Sommers, Senior Director Analyst, Gartner

Key take-aways

  • The top motivators for new supply chain technology investment include: improving efficiency, revenue and profit growth, and reducing operating costs.
  • The two themes that connect this year’s trends are connectivity and intelligence.
  • The Augmented Connected Workforce leverages digital tools and data management techniques to integrate their interactions with both physical and virtual surroundings.
  • Polyfunctional robots are machines that will be capable of taking on multiple tasks, following human instruction or example without explicit programming or hardware modification.
  • Agentic AI enables a virtual workforce of AI agents that can assist, offload and augment human work or traditional applications.

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Look back at 2025 conference sessions
Hundreds of conference sessions were presented each day at the 2025 Gartner Supply Chain Symposium/Xpo™ 2025. While we work to develop this year's agenda, filter to see sessions that align with your role and interests.

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Monday, 19 May, 2025

09:30 AM - 10:15 AM CEST

Gartner Opening Keynote: Turning Divergence into Advantage

Lindsay Azim, Director Analyst, Gartner
A new world order or old-world norms? An AI revolution or an AI evolution? Surging growth or global stagnation? Businesses face a set of divergent realities sending mixed signals, drawing attention away from what is most important to deliver value. The supply chain sits at the nexus of these trends and is in a unique position to turn divergence into advantage for the enterprise. Our opening keynote will explore how we experience divergence, and how you can deliver on enterprise ambitions by navigating through the noise, orchestrating dynamic outcomes, and accelerating supply chain innovation. ... Show More Show Less

10:30 AM - 10:50 AM CEST

Skill Dynamics: Pouring Skills into the Workforce-Suntory’s Future-Ready Supply Chain

Sam Pemberton, GROUP CEO, Skill Dynamics
Don Harding, SENIOR VICE PRESIDENT - COE S&OP/IBP, SUNTORY BEVERAGE & FOOD ASIA PTE. LTD.-G
As supply chains evolve with AI, data analytics, and increased automation, Suntory is investing in its people to stay ahead. Through targeted training programs and advanced skill assessments, the company is developing a workforce equipped to navigate emerging technologies. By fostering continuous learning and innovation, Suntory is not only preparing employees for the future but also shaping the next generation of supply chain leaders committed to efficiency and sustainability. ... Show More Show Less

10:30 AM - 10:50 AM CEST

Prewave: Holistic Supplier Risk Management with a Clear ROI

Raphael Schmid, Manager Governance & Compliance Sourcing, Alfred Kärcher SE & Co. KG
Harald Nitschinger, CO-FOUNDER, Prewave
Andreas Schön, SENIOR DIRECTOR SOURCING & PROCUREMENT C, Alfred Kärcher SE & Co. KG
Driving Supply Chain Resilience, Sustainability, and Multi-Tier Transparency with Prewave
* How Kärcher achieved a 40x efficiency gain through automated and integrated supplier risk management
*
Accelerating incident response time by three days through AI-powered alerting
* Implementing strategic resilience measures resulting in 60% fewer production stops

... Show More Show Less

11:00 AM - 11:30 AM CEST

Executive Story: Building a Resilient Supply Chain - Preserving Watersheds and Empowering Communities

Alfredo Zein, Water Sciences Director - Global Operational Excellence, Danone
Danone Indonesia launched a watershed preservation program as part of the Danone Impact Journey. Recognized by CNN Indonesia in 2024, the initiative is a model for water stewardship and environmental sustainability. Join this session to learn how Danone Indonesia is working with local communities and stakeholders to implement nature-based solutions that enhance water governance and how the program empowers communities and farmers to adopt sustainable practices. ... Show More Show Less

11:00 AM - 11:45 AM CEST

Logistics Leaders Roundtable: How is Logistics Preparing for the Returns Boom?

David Gonzalez, VP Analyst, Gartner
The era of single use is ending. In the next decade companies will see more of their products being returned for repair and refurbishment as consumers exercise their right to reuse, more and more durable products. The logistics function will be frontline for managing, repurposing and disposing waves of increasing returns. Join this session and share and learn from peers. ... Show More Show Less

11:00 AM - 11:30 AM CEST

Unmask Your Chaos: Design Agility in Supply Chain Planning To Optimize Business Outcomes

Julia von Massow, Director Analyst, Gartner
Despite the need for supply chain agility, many organizations struggle to drive impact and value to the business and their customers through their planning function. This session will cover the critical considerations for Supply Chain Planning leaders and CSCOs to develop a holistic and systematic approach for supply chain planning to enable effective agility to drive impactful business outcomes. ... Show More Show Less

11:00 AM - 11:45 AM CEST

Ask the Expert: Status Quo Supply Chain Command Center

Christian Titze, VP Analyst, Gartner
This "Ask the Expert" session offers supply chain leaders the chance to consult analysts on command centers: what they stand for, what capabilities they cover, which architectures are available, what solutions are out and peer insights from other supply chain organizations. ... Show More Show Less

11:00 AM - 11:30 AM CEST

The CPO Imperative: Building a High-Impact Leadership Team

Danielle Torgerson, Sr Principal Analyst, Gartner
In today's dynamic business environment, CPOs must build and lead high-impact teams to drive strategic success. This session will explore the essential strategies for assembling and nurturing a top-tier procurement leadership team, foster a culture of innovation and collaboration, align your team’s efforts with organizational goals, and drive competitive advantage. ... Show More Show Less

11:00 AM - 12:30 PM CEST

CSCO Circle Workshop: Building Credibility as a New to Role CSCO

Ken Chadwick, Distinguished VP, Advisory, Gartner
Simon O'Neill, Executive Supply Chain Partner, Gartner
Successful leaders have one thing in common: credibility. Whether making the transition to a new company, a new industry, or being newly promoted to the CSCO role, establishing credibility is critical to a successful transition. This workshop will introduce new to role supply chain leaders to a methodology and tools designed to accelerate their success in the new organization. ... Show More Show Less

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“Gartner Supply Chain Symposium provided me with very rich and helpful insights on SCM trends and best practices which I will be able to apply in my company.”

Eduardo Kawano
Director of Operations Management, Grupo Boticario

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