How to make a hotel reservation:
At this time, the Gartner hotel reservation site is closed. To inquire about hotel availability, or to change or cancel an existing reservation, please contact the Gartner CIO Leadership Forum hotels directly starting at 9:00 a.m. ET on Friday, February 6, 2026, and reference the “Gartner CIO Leadership Forum.” Please note that changes to existing reservations are subject to hotel availability.
Gartner is providing hotel accommodations at the below property
JW Marriott Desert Ridge
(480)293-5000
Hilton Garden Inn North Phoenix
(480)585-6644
Hyatt Place North Scottsdale
(480)590-8100
How to make a special request for your reservation:
Special requests, such as bed type, close to elevator, fridge in room, etc can be entered when you make your booking. Note that all requests are based on hotel availability and are not guaranteed.
If you have any accessibility needs, please contact us at GlobalConferences@gartner.com. We are committed to providing a welcoming and inclusive conference experience for all participants and will work with the hotel to accommodate you.
Government rates available for public sector attendees:
A limited number of Government rates are available to members of the US public sector on a first-come, first-serve basis. If the public-sector rate is no longer available and you chose to book a room at the commercial rate, please note that the price will not be adjusted, regardless of your public-sector status.
Attendees booked at the government rate will be notified of any changes to the GSA rate and you can also reference the published GSA rates here. Rooms booked at the per diem rate will be subject to the same cancellation policies as outlined below.
The hotels require that you present a valid government or military ID at check-in to reconfirm your eligibility to receive the per diem rate.
Hotel confirmation number:
The hotel will issue you an email with your confirmation details after Friday, February 6, 2026.
How to change your hotel reservation:
If you need to change or cancel your hotel reservation prior to 5:00 p.m. ET on Monday, January 26, 2026, log into your registration profile and select Edit Reservation.
After 5:00 p.m. ET on Monday, January 26, 2026 all reservation changes will need to be made directly with the hotel.
Hotel cancellation policy:
All reservations are subject to a non-refundable deposit equal to 1 night’s stay before Monday, January 26, 2026. This can only be waived if the reservation is canceled within 3 business days of the time of booking and prior to the cutoff. After Monday, January 26, 2026, the hotel will charge you for the non-refundable deposit equal to 2 night’s stay. Please email GlobalConferences@gartner.com if you are no longer planning to attend the conference, so we can cancel your registration.
Hotel deposits and payment:
After Monday, January 26, 2026, all reservations are subject to a non-refundable deposit equal to 2 night’s stay.
If you need a receipt for this charge, it can be provided from the hotel directly after Friday, February 6, 2026.
If you want to change the method of payment for this deposit, this can be done using a Credit Card Authorization form. This form is provided by the hotel and can be completed with them directly after Friday, February 6, 2026. *Note: Some hotels may require this to be done 14 days prior to arrival. Please plan accordingly.
Government rated reservations will not be charged a deposit until check-in.
Pre-authorization for incidentals charges:
Upon check-in, the hotel may require a pre-authorization on your credit card. This will be disclosed in your hotel confirmation email from the hotel.
Note that this amount varies by hotel. Any unused authorized funds will be released back to you between 3-5 business days after your departure. Because of this hold, it is recommended that you use a credit card for these authorizations so that your personal funds on your debit card will not be affected during your stay.
Pre-paying hotel charges:
You can pre-pay or have someone else pay for your hotel reservation using a Credit Card Authorization form. This form is provided by the hotel and can be completed with them directly after Friday, February 6, 2026. *Note: Some hotels may require this to be done 14 days prior to arrival. Please plan accordingly.
Potential hotel booking scams to be aware of:
It is possible that you may receive phone calls, emails or see websites from unaffiliated organizations and individuals who claim to be acting on behalf of Gartner and offer assistance booking a hotel room for the conference. Please note that Gartner has not authorized them, or anyone else, to contact you on our behalf.
Gartner does not recommend that you do business with them or provide them with your contact or payment information or other personal details. If you choose to do so, you solely assume the risk. A list of known unaffiliated organizations, web sites and individuals may be found here: Fraudulent Hotel Providers.
If you have questions or would like to report a scam attempt, please email ConferenceFraudulentProviders@gartner.com
Gartner contact info for additional questions:
For additional assistance, please contact the Gartner Conferences team at +1 855 761 9211. You can also access a list of our global numbers here.